Tool Review

MDLIVE

Privacy: A

MDLIVE provides video psychiatry and therapy appointments, often available within 24 hours, covered by most major insurance plans.

Support Level
Clinical
Pricing
Insurance
Platforms
iOS, Android, Web
Privacy
A

Best For

  • People with Cigna insurance (MDLIVE is owned by Cigna parent company)
  • Those needing quick access to a psychiatrist (vs. 6-week waits)
  • People seeking medication management for mental health conditions
  • Those whose insurance covers telehealth psychiatry

Not Recommended For

  • Those requiring in-person evaluation or testing
  • People in psychiatric emergency (call 988 or go to ER)
  • Those without insurance seeking affordable care (try Cerebral or Brightside)
Reviewed by HeyPsych Board· Last reviewed September 2026

About MDLIVE

MDLIVE (owned by Cigna/Evernorth) offers telehealth psychiatry and therapy across 50 states. The platform connects patients with board-certified psychiatrists for medication management and licensed therapists for ongoing counseling. MDLIVE specializes in treating anxiety, depression, PTSD, bipolar disorder, and other mental health conditions. Appointments are typically available within 24-48 hours, with some same-day availability. Most major insurance plans cover MDLIVE, including Cigna, Aetna, BCBS, and United. Self-pay options available for those without coverage. MDLIVE psychiatrists can prescribe most psychiatric medications including controlled substances where state law permits.

Get MDLIVE

Privacy & Security

Privacy Grade
A
HIPAA Compliant
Yes
Data Sold
No

HIPAA compliant. Owned by Cigna/Evernorth with enterprise healthcare security standards.

FAQ

About MDLIVE

With insurance, MDLIVE psychiatry visits typically cost $0-75 copay depending on your plan. Cigna members often have $0 copays. Without insurance, psychiatry visits are $284 and therapy is $108-129. Check your plan's telehealth benefits for exact costs.