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Therapy platform · With licensed clinicians

MDLIVE

Video therapy and psychiatry appointments with US-licensed clinicians, billed to insurance or paid per visit; owned by Cigna's Evernorth.

You create an account, pick a licensed therapist or psychiatrist, and book a video visit, including nights and weekends. With insurance you may pay as little as a $0 copay; before insurance a first therapy visit is up to $179 and follow-ups $140, and psychiatry is up to $299 then $159. Psychiatrists can prescribe some medications, but not controlled substances.

  • From Copay with insurance; $179 first therapy visit then $140/session before insurance
  • Insurance accepted
  • iPhone · Android · Web
  • HIPAA compliant
  • Privacy C
  • 4.7 on App Store

Reviewed by HeyPsych Board · 2026-10-26

Save it to compare later. Stays on this device.

What you get

A licensed therapist

Best for adults and children 10+ who want scheduled video therapy, including evenings and weekends

What it costs

From Copay with insurance; $179 first therapy visit then $140/session before insurance

$140 a session

How you start

Check your insurance is accepted, then book

iPhone · Android · Web

Know first

Not for a crisis. Call or text 988 any time.

Is it right for you?

Both sides, from our review. Tap what describes you.

A good fit if

Look elsewhere if

Tap anything that describes you.

What it's for

  • Video therapy with a licensed therapist
  • Psychiatric evaluation and non-controlled medication management
  • Depression and anxiety care
  • Care for children and teens aged 10–17

Conditions it can help with

What it costs

Covered by insurance

From Copay with insurance; $179 first therapy visit then $140/session before insurance

Insurance may cover it

Over a year

$140 a session

Weekly sessions would come to about $7,280 a year

Worked out from the listed price. Check the vendor for today’s price.

How you start: Check your insurance is accepted, then book

Psychiatry: up to $299 first visit, $159 follow-up before insurance. Copays on participating plans can be $0. $50 fee for cancelling within 24 hours (not for Medicare or Medicaid members).

Privacy, evidence & safety

Privacy

C

Our privacy grade, from the facts below

Sells data or shares it for ads
Yes
You can have your data deleted
Yes
Health data protected by HIPAA
Yes
Data stays on your device
No
Account needed
Yes
Regulatory action (last 5 years)
None found

Research

Early research

How we rate research

What we couldn't verify

  • Clinical evidence is limited or still emerging

Visit records are PHI handled as a HIPAA business associate, but the policy says website identifiers and activity may be 'shared' for advertising; a 2026 private class action over portal tracking settled for $3.5 million.

Privacy policy read 2026-10-26 · How we grade privacy

MDLIVE is not for a crisis. If you are thinking about suicide or in danger, call or text 988 any time.

Alternatives & comparisons

Side by side

The full guide

Everything we know about MDLIVE, chapter by chapter.

3 chapters · about 3 min to read it all. Open any one.

About it

Questions

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