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Therapy platform · With licensed clinicians

Evernorth Behavioral Health

Therapy for adults, couples and families by video or in person, in network with Cigna Healthcare, Evernorth and Centivo plans.

Available with limits.

Adults 18+ with a Cigna Healthcare, Evernorth or Centivo plan; virtual therapy in all 50 states and D.C., in person in some areas.

Checked 2026-10-26 · evernorth.com, fiercehealthcare.com

You fill in an onboarding form and are matched with a therapist, or ask a care navigator to help, and then meet by video or sometimes in person. It works with Cigna Healthcare, Evernorth and Centivo plans, and you pay your plan's cost share at each visit. It is for adults only and does not prescribe medication.

  • From Copay or coinsurance with a Cigna Healthcare, Evernorth or Centivo plan; no self-pay price published
  • Insurance accepted
  • Web
  • HIPAA compliant
  • Privacy C

Reviewed by HeyPsych Board · 2026-10-26

Save it to compare later. Stays on this device.

What you get

A licensed therapist

Best for adults with a Cigna Healthcare, Evernorth or Centivo plan who want in-network therapy

What it costs

From Copay or coinsurance with a Cigna Healthcare, Evernorth or Centivo plan; no self-pay price published

How you start

Check your insurance is accepted, then book

Web

Know first

Not for a crisis. Call or text 988 any time.

Is it right for you?

Both sides, from our review. Tap what describes you.

A good fit if

Look elsewhere if

Tap anything that describes you.

What it's for

  • Individual therapy for anxiety and depression
  • Couples and family therapy
  • Therapy for trauma and PTSD
  • Therapy for substance use concerns

Conditions it can help with

What it costs

Covered by insurance

From Copay or coinsurance with a Cigna Healthcare, Evernorth or Centivo plan; no self-pay price published

Insurance may cover it

How you start: Check your insurance is accepted, then book

Staff check your coverage after onboarding and give an estimated price range; payment is taken at the end of each appointment. EAP plans are not accepted. Missed sessions or cancellations with less than 24 hours' notice cost $100, not reimbursed by insurance.

Privacy, evidence & safety

Privacy

C

Our privacy grade, from the facts below

Sells data or shares it for ads
Yes
You can have your data deleted
No
Health data protected by HIPAA
Yes
Data stays on your device
No
Account needed
Yes
Regulatory action (last 5 years)
None found

Research

Early research

How we rate research

Trade-offs

  • No mobile app available

What we couldn't verify

  • Clinical evidence is limited or still emerging

Therapy records are covered by Cigna/Evernorth's HIPAA notice, but Evernorth's state privacy notice says it may 'sell' or 'share' identifiers and browsing data with ad networks; deletion rights are listed only for residents of certain states.

Privacy policy read 2026-10-26 · How we grade privacy

Evernorth Behavioral Health is not for a crisis. If you are thinking about suicide or in danger, call or text 988 any time.

Alternatives & comparisons

Side by side

The full guide

Everything we know about Evernorth Behavioral Health, chapter by chapter.

3 chapters · about 3 min to read it all. Open any one.

About it

Questions

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