Amazon One Medical

One Medical is a US primary care practice owned by Amazon since 2023. Members book same- or next-day visits in the app, by video or message, and in physical offices in a number of metro areas. Its primary care clinicians handle common mental health concerns such as stress, anxiety, panic, sleep problems and depression, including prescribing, and offer longer visits for mental health; they are not psychotherapists. Therapy is available only in select areas, with coaching available more widely, and One Medical refers members to outside therapists and psychiatrists. Membership costs $9 a month or $99 a year for Prime members ($6 a month or $66 a year per added family member) and $199 a year otherwise; visits are billed to insurance. Without a membership, Amazon's pay-per-visit care starts at $29 for a message visit and $49 for a video visit. A separate Mindset behavioral health program is sold to employers. Amazon Health Services is a HIPAA covered entity and says it does not sell patient data.