Tool Review

MDLive Mental Health

Privacy: A

MDLive Mental Health offers on-demand video psychiatry and therapy, often included free through Cigna and other insurance plans.

Support Level
Clinical
Pricing
Insurance
Platforms
iOS, Android, Web
Privacy
A

Best For

  • Cigna members (often included free)
  • Those wanting video psychiatry appointments
  • People who want relatively quick access to prescribers
  • Those whose insurance includes MDLive

Not Recommended For

  • Those requiring specialized psychiatric care
  • People seeking in-person treatment only
  • Those in crisis needing emergency services (call 988)
Reviewed by HeyPsych Board· Last reviewed September 2026

About MDLive Mental Health

MDLive (owned by Cigna) provides telehealth mental health services including psychiatry and therapy via video appointments. Many Cigna members have MDLive included free with their insurance. The platform connects patients with licensed psychiatrists for medication management and therapists for counseling. MDLive offers scheduled and on-demand appointments with relatively short wait times. The service treats anxiety, depression, stress, relationship issues, and other common concerns. MDLive integrates with the broader Cigna healthcare network when applicable. Available nationwide with licensed providers in all states.

Privacy & Security

Privacy Grade
A
HIPAA Compliant
Yes
Data Sold
No

HIPAA compliant major healthcare platform (Cigna-owned).

FAQ

About MDLive Mental Health

Many Cigna plans include MDLive at no cost for behavioral health visits. Check your specific Cigna benefits to confirm coverage. Other insurers may also cover MDLive. Self-pay costs around $99-284 per visit depending on service type.