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Carbon Health Virtual Care

Urgent and primary care by video or in clinic, with some mental health care (therapy in California, care-team support in primary care).

Available with limits.

Still operating after Chapter 11 (filed Feb 2026; plan effective June 15, 2026; now lender-owned). Clinics in some states; virtual care coverage varies by state, so check when booking.

Checked 2026-10-26 · restructuring.ra.kroll.com, fiercehealthcare.com, news.bloomberglaw.com

You book a video or clinic visit in the Carby Health app or on carbonhealth.com for urgent or primary care, where a clinician can treat common issues such as anxiety or depression and refer you on. Carbon Health takes most major insurance; self-pay prices vary by region and show when you book (virtual therapy in California is $149 for a new patient). The company went through Chapter 11 bankruptcy in 2026 and kept operating under new lender ownership.

  • From Copay with insurance; $149/session self-pay for new-patient virtual therapy (California)
  • Insurance accepted
  • iPhone · Android · Web
  • HIPAA compliant
  • Privacy C
  • 4.8 on App Store
  • 3.9 on Google Play

Reviewed by HeyPsych Board · 2026-10-26

Save it to compare later. Stays on this device.

What you get

A licensed therapist

Best for adults who want quick video or same-day clinic visits for common issues, including starting care for anxiety or depression

What it costs

From Copay with insurance; $149/session self-pay for new-patient virtual therapy (California)

$149 a session

How you start

Check your insurance is accepted, then book

iPhone · Android · Web

Know first

Not for a crisis. Call or text 988 any time.

Is it right for you?

Both sides, from our review. Tap what describes you.

A good fit if

Look elsewhere if

Tap anything that describes you.

What it's for

  • Virtual urgent care
  • Virtual and in-clinic primary care
  • Starting treatment for anxiety or depression
  • Collaborative mental health care with a primary care team
  • Virtual therapy (California)

Conditions it can help with

What it costs

Covered by insurance

From Copay with insurance; $149/session self-pay for new-patient virtual therapy (California)

Insurance may cover it

Over a year

$149 a session

Weekly sessions would come to about $7,748 a year

Worked out from the listed price. Check the vendor for today’s price.

How you start: Check your insurance is accepted, then book

Self-pay prices vary by region and are shown when booking. Collaborative mental health care in primary care is a flat $275/month self-pay for bi-weekly specialist sessions (May 2026 company post). No membership fee.

Privacy, evidence & safety

Privacy

C

Our privacy grade, from the facts below

Sells data or shares it for ads
Yes
You can have your data deleted
Yes
Health data protected by HIPAA
Yes
Data stays on your device
No
Account needed
Yes
Regulatory action (last 5 years)
None found

Research

Early research

How we rate research

What we couldn't verify

  • Clinical evidence is limited or still emerging

Policy (read 2026-10-27) says Carbon Health does not sell data and does not use PHI for advertising, but uses non-health website data for advertising, including Google Analytics Advertising Features and other ad networks for interest-based ads; deletion on request (by deleting the account).

Privacy policy read 2026-10-27 · How we grade privacy

Carbon Health Virtual Care is not for a crisis. If you are thinking about suicide or in danger, call or text 988 any time.

Alternatives & comparisons

Side by side

The full guide

Everything we know about Carbon Health Virtual Care, chapter by chapter.

3 chapters · about 3 min to read it all. Open any one.

About it

Questions

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