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Accolade Mental Health

Virtual therapy, coaching and help finding psychiatry, offered as an employer or health plan benefit by Accolade (now Transcarent).

Available with limits.

Only through employers and health plans that contract with Accolade. Acquired by Transcarent in April 2025; the Accolade brand continues.

Checked 2026-10-26 · fiercehealthcare.com, slocounty.ca.gov

You can use Accolade only if your employer or health plan offers it; you start at member.accolade.com or by calling the number in your benefits materials. A care team can set you up with virtual therapy or coaching, or help you find an in-network psychiatrist. Many employers waive the cost, but check your own plan.

  • Free through your employer or health plan
  • Web
  • HIPAA compliant
  • Privacy C

Reviewed by HeyPsych Board · 2026-10-26

Save it to compare later. Stays on this device.

What you get

A licensed therapist

Best for employees and dependents whose employer or health plan offers Accolade

What it costs

Free through your employer or health plan

How you start

Through an employer, school or health plan that offers it

Web

Know first

Not for a crisis. Call or text 988 any time.

Is it right for you?

Both sides, from our review. Tap what describes you.

A good fit if

Look elsewhere if

Tap anything that describes you.

What it's for

  • Virtual therapy through an employer benefit
  • Mental health coaching
  • Finding an in-network psychiatrist
  • Coordinating mental health with other health benefits

What it costs

Through an employer or plan

Free through your employer or health plan

How you start: Through an employer, school or health plan that offers it

Cost depends on your employer's contract; some employers waive copays for Accolade therapy. There is no self-pay option for the mental health program.

Privacy, evidence & safety

Privacy

C

Our privacy grade, from the facts below

Sells data or shares it for ads
Yes
You can have your data deleted
Yes
Health data protected by HIPAA
Yes
Data stays on your device
No
Account needed
Yes
Regulatory action (last 5 years)
None found

Research

Early research

How we rate research

Trade-offs

  • No mobile app available

What we couldn't verify

  • Clinical evidence is limited or still emerging

Member health information is handled as HIPAA-protected; the website policy says it does not sell data for money but that analytics cookies may count as a sale or sharing under state law (opt out via cookie settings or GPC).

Privacy policy read 2026-10-26 · How we grade privacy

Accolade Mental Health is not for a crisis. If you are thinking about suicide or in danger, call or text 988 any time.

Alternatives & comparisons

Side by side

The full guide

Everything we know about Accolade Mental Health, chapter by chapter.

3 chapters · about 3 min to read it all. Open any one.

About it

Questions

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