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Apps and online care

Wysa vs BetterHelp

They differ on 8 of 10 things we check. No winner here: the better one is the one that fits what you need and how you'd pay.

Wysa

You download Wysa on your phone and chat with an AI 'penguin' that suggests short CBT, DBT and mindfulness exercises when you feel stressed, anxious or low.

BetterHelp

You fill in a questionnaire, get matched with a licensed therapist, and meet by video, phone or live chat, with messaging in between.

Where they differ

Kind of help
Wysa: Peer support or coaching, An app I use on my own
BetterHelp: A therapist
Good for
Wysa: People with everyday stress, worry or low mood who want a free self-help chat at any hour; People who want to practise CBT and DBT skills between therapy sessions
BetterHelp: Adults with mild to moderate depression, anxiety or stress who want weekly talk therapy from home; People who want to message a therapist between live sessions
Cost
Wysa: Free version, or Free; Premium about $74.99/year
BetterHelp: $70–$100/week, billed weekly or every 4 weeks
How you pay
Wysa: Free, I'll pay myself
BetterHelp: I'll pay myself
Research
Wysa: Some research support
BetterHelp: Limited research
Privacy
Wysa: Grade B+
BetterHelp: Grade D
Sells your data
Wysa: No
BetterHelp: Yes
HIPAA
Wysa: Not stated
BetterHelp: Yes

The same for both: probably not for (anyone in crisis: call or text 988), where (iphone, android, web).

In crisis or thinking about suicide? In the US, call or text 988. This page is information from our reviews, not medical advice.