DIAL3D

DIAL3D, Inc.

AI voice and admissions platform for addiction and mental health treatment centers.

About DIAL3D

DIAL3D is an AI-powered voice, chat, and admissions platform built specifically for addiction treatment, mental health, and detox facilities. The platform handles inbound calls and intake with sub-2-second response times, performs real-time insurance verification (VOB lookup), and includes built-in crisis protocols that immediately warm-transfer to human staff or 988 when needed. Founded by operators from multi-facility treatment programs, DIAL3D integrates with major behavioral health EHRs including Kipu, Sunwave, Lightning Step, and BestNotes. Most single-facility programs can go live within two business days.

Best For

  • Addiction treatment centers needing 24/7 admissions coverage
  • Multi-facility behavioral health organizations with high call volumes
  • Mental health facilities wanting AI-assisted intake with human escalation
  • Treatment centers requiring real-time insurance verification during intake

Not Ideal For

  • Solo practitioners or small private practices
  • Organizations seeking full EHR functionality
  • Practices not focused on admissions-heavy workflows
  • Facilities preferring human-only intake processes

Integrations

Kipu EMRKipuCRMSunwave HealthLightning StepBestNotesSalesforce Health CloudHubSpotCallTrackingMetrics

Pricing

Free trial (100 minutes)

Free tier available

30-day free trial

Compliance & Security

HIPAAYes
BAA AvailableYes
SOC 2Unknown
HITRUSTUnknown

Always verify compliance directly with the vendor.

Target Audience

Roles

PsychiatristPsychologistTherapist (LCSW/LMFT)Practice AdministratorCare Coordinator

Settings

Group PracticeResidential TreatmentCommunity Mental Health CenterMulti-Site / Enterprise

Get Started

Try DIAL3D for your practice.

Visit DIAL3D