Tool Review

Crisis Text Line

Free tierPrivacy: A

Crisis Text Line provides free 24/7 crisis support via text message, connecting people in crisis with trained counselors.

Support Level
Clinical
Pricing
Free
Platforms
Web
Privacy
A

Best For

  • People in emotional crisis who prefer texting
  • Those uncomfortable calling crisis hotlines
  • Young people who communicate primarily via text
  • Anyone needing immediate support for overwhelming emotions

Not Recommended For

  • Those with life-threatening emergencies (call 911)
  • People seeking ongoing therapy or treatment
  • Those needing medication management
Reviewed by HeyPsych Board· Last reviewed September 2026

About Crisis Text Line

Crisis Text Line is a free, 24/7 text-based crisis service available to anyone in the US. Text HOME to 741741 to connect with a trained crisis counselor who can help with any emotional crisis—anxiety, depression, suicidal thoughts, abuse, or any overwhelming situation. Conversations are confidential and anonymous. Crisis counselors are volunteers who complete extensive training in crisis intervention. This is not ongoing therapy but immediate support for people in distress. Crisis Text Line has handled millions of conversations since 2013 and is a vital resource for those who prefer texting to calling.

Get Crisis Text Line

Privacy & Security

Privacy Grade
A
HIPAA Compliant
No
Data Sold
No

Crisis service with strong privacy protections. Anonymous support available.

FAQ

About Crisis Text Line

Text HOME to 741741 from anywhere in the US to connect with a trained crisis counselor. Conversations are free, confidential, and available 24/7.