All-in-one healthcare communication platform with HIPAA-compliant messaging, video visits, phone system, and team collaboration for modern practices.
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
What It Is
Spruce Health
All-in-one healthcare communication platform with HIPAA-compliant messaging, video visits, phone system, and team collaboration for modern practices.
MDLIVE
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
Primary Category
Telehealth
Telehealth
Primary Category
Spruce Health
Telehealth
MDLIVE
Telehealth
Founded
Unknown
Unknown
Founded
Spruce Health
Unknown
MDLIVE
Unknown
Best For
Practices seeking a unified communication platform (phone, text, video); Mental health providers wanting HIPAA-compliant texting with patients; Clinicians who need a professional business phone line on personal devices
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Best For
Spruce Health
Practices seeking a unified communication platform (phone, text, video); Mental health providers wanting HIPAA-compliant texting with patients; Clinicians who need a professional business phone line on personal devices
MDLIVE
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Pricing
Starting Price
Contact for pricing
$179/initial therapy visit
Starting Price
Spruce Health
Contact for pricing
MDLIVE
$179/initial therapy visit
Pricing Model
enterprise-custom
Per provider/month
Pricing Model
Spruce Health
enterprise-custom
MDLIVE
Per provider/month
Free Trial
14 days
No free trial
Free Trial
Spruce Health
14 days
MDLIVE
No free trial
Pricing Details
Per-user pricing. Volume discounts available for larger teams. 14-day free trial available.
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Pricing Details
Spruce Health
Per-user pricing. Volume discounts available for larger teams. 14-day free trial available.
MDLIVE
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
Spruce Health
Yes
MDLIVE
Yes
BAA Available
Yes
Yes
BAA Available
Spruce Health
Yes
MDLIVE
Yes
SOC 2 Certified
Yes
Yes
SOC 2 Certified
Spruce Health
Yes
MDLIVE
Yes
HITRUST Certified
No
Unknown
HITRUST Certified
Spruce Health
No
MDLIVE
Unknown
Features
Mobile App
Yes
Yes
Mobile App
Spruce Health
Yes
MDLIVE
Yes
Mental Health Specific
No
No
Mental Health Specific
Spruce Health
No
MDLIVE
No
Integrations
Total Integrations
None listed
2 integrations
Total Integrations
Spruce Health
None listed
MDLIVE
2 integrations
Support & Fit
Practice Sizes
Solo, Small (2-10), Medium (11-50), Large (51-200)
Large (51-200), Enterprise (200+)
Practice Sizes
Spruce Health
Solo, Small (2-10), Medium (11-50), Large (51-200)
MDLIVE
Large (51-200), Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
Spruce Health
Unknown
MDLIVE
Unknown
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