Spruce Health

Spruce Health, Inc.

All-in-one healthcare communication platform with HIPAA-compliant messaging, video visits, phone system, and team collaboration for modern practices.

About Spruce Health

Spruce Health is a comprehensive healthcare communication platform that consolidates patient communication into a single HIPAA-compliant inbox. Unlike video-only telehealth platforms, Spruce provides a complete communication solution including secure text messaging, video visits, VoIP phone calls, voicemail, and fax, all accessible from a single app. Practices get a dedicated business phone number that works on personal smartphones, allowing providers to maintain work-life boundaries while staying accessible to patients. Spruce's team collaboration features include shared inboxes, internal messaging, task assignment, and call routing, making it ideal for group practices. The video visit feature integrates seamlessly with the messaging platform, allowing providers to easily transition from text to video when needed. Mental health practices appreciate Spruce for its ability to conduct asynchronous care through secure messaging, check in with patients between sessions, and maintain clear communication boundaries with a separate professional phone number.

Best For

  • Practices seeking a unified communication platform (phone, text, video)
  • Mental health providers wanting HIPAA-compliant texting with patients
  • Clinicians who need a professional business phone line on personal devices
  • Group practices needing team messaging and call routing
  • Practices wanting to offer asynchronous care alongside video visits

Not Ideal For

  • Providers only needing video visits (Spruce is communication-focused)
  • Solo practitioners on tight budgets (pricing adds up)
  • Practices needing deep EHR integration or billing features
  • Organizations requiring advanced group video (limited participants)

Pricing

Pricing not available

14-day free trial

Compliance & Security

HIPAAYes
BAA AvailableYes
SOC 2Yes
HITRUSTNo

Always verify compliance directly with the vendor.

Target Audience

Roles

PsychiatristPsychologistTherapist (LCSW/LMFT)Psychiatric NP/PAMedical Director

Settings

Solo PracticeGroup PracticeCommunity Mental Health Center

Get Started

Try Spruce Health for your practice.

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