Spruce Health
Spruce Health, Inc.
All-in-one healthcare communication platform with HIPAA-compliant messaging, video visits, phone system, and team collaboration for modern practices.
About Spruce Health
Spruce Health is a comprehensive healthcare communication platform that consolidates patient communication into a single HIPAA-compliant inbox. Unlike video-only telehealth platforms, Spruce provides a complete communication solution including secure text messaging, video visits, VoIP phone calls, voicemail, and fax, all accessible from a single app. Practices get a dedicated business phone number that works on personal smartphones, allowing providers to maintain work-life boundaries while staying accessible to patients. Spruce's team collaboration features include shared inboxes, internal messaging, task assignment, and call routing, making it ideal for group practices. The video visit feature integrates seamlessly with the messaging platform, allowing providers to easily transition from text to video when needed. Mental health practices appreciate Spruce for its ability to conduct asynchronous care through secure messaging, check in with patients between sessions, and maintain clear communication boundaries with a separate professional phone number.
Best For
- • Practices seeking a unified communication platform (phone, text, video)
- • Mental health providers wanting HIPAA-compliant texting with patients
- • Clinicians who need a professional business phone line on personal devices
- • Group practices needing team messaging and call routing
- • Practices wanting to offer asynchronous care alongside video visits
Not Ideal For
- • Providers only needing video visits (Spruce is communication-focused)
- • Solo practitioners on tight budgets (pricing adds up)
- • Practices needing deep EHR integration or billing features
- • Organizations requiring advanced group video (limited participants)
Pricing
Pricing not available
14-day free trial
Compliance & Security
Always verify compliance directly with the vendor.
Target Audience
Roles
Settings
Related Tools
Klara
AI agent for therapists handling notes, treatment plans, and insurance claims in 104 languages.
OhMD
Patient communication platform with AI automation—HIPAA texting, voicemail transcription, call defle
Zoom for Healthcare
HIPAA-compliant video conferencing platform with enterprise-grade security, virtual waiting rooms, and seamless EHR integrations for healthcare providers.
Doxy.me
Free HIPAA-compliant telehealth platform with no downloads for patients