MDLIVE

MDLIVE / Evernorth (Cigna)

Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.

About MDLIVE

MDLIVE is one of the largest telehealth platforms in the United States, providing 24/7 virtual access to board-certified doctors, licensed therapists, and psychiatrists. Founded in 2009 and acquired by Cigna's Evernorth in 2021, MDLIVE serves millions of patients through employer benefits, health plans, and direct-to-consumer access. The platform offers therapy for stress, anxiety, depression, and trauma, as well as psychiatric evaluations and medication management. MDLIVE maintains NCQA certifications and ATA accreditation, with over 2,000 providers averaging 15+ years of clinical experience. The platform is available via web, iOS, and Android apps, with evening and weekend appointments available.

Best For

  • Patients needing quick access to mental health services through insurance
  • Employers and health plans seeking telehealth benefits for members
  • Individuals wanting 24/7 access to psychiatric care
  • People with busy schedules who need evening/weekend appointments

Not Ideal For

  • Patients requiring controlled substances (DEA Schedule II)
  • Complex psychiatric cases requiring intensive treatment
  • Those seeking long-term psychotherapy relationships
  • Independent clinicians looking for practice tools (consumer-focused platform)

Integrations

Cigna HealthcareEvernorth

Pricing

$179/initial therapy visit

Compliance & Security

HIPAAYes
BAA AvailableYes
SOC 2Yes
HITRUSTUnknown

Always verify compliance directly with the vendor.

Target Audience

Roles

PsychiatristPsychologistTherapist (LCSW/LMFT)

Settings

Telehealth Only

Get Started

Try MDLIVE for your practice.

Visit MDLIVE