Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
Major telehealth platform (part of Included Health) with 24/7 access to psychiatry, therapy, and primary care for 98M+ Americans.
What It Is
MDLIVE
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
Doctor On Demand
Major telehealth platform (part of Included Health) with 24/7 access to psychiatry, therapy, and primary care for 98M+ Americans.
Primary Category
Telehealth
Telehealth
Primary Category
MDLIVE
Telehealth
Doctor On Demand
Telehealth
Founded
Unknown
Unknown
Founded
MDLIVE
Unknown
Doctor On Demand
Unknown
Best For
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Employees with Doctor On Demand as a covered benefit; Patients seeking comprehensive telehealth (urgent care + psychiatry); Adults needing quick access to psychiatric medication management
Best For
MDLIVE
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Doctor On Demand
Employees with Doctor On Demand as a covered benefit; Patients seeking comprehensive telehealth (urgent care + psychiatry); Adults needing quick access to psychiatric medication management
Pricing
Starting Price
$179/initial therapy visit
$0 (with employer/insurance benefit)
Starting Price
MDLIVE
$179/initial therapy visit
Doctor On Demand
$0 (with employer/insurance benefit)
Pricing Model
Per provider/month
Per provider/month
Pricing Model
MDLIVE
Per provider/month
Doctor On Demand
Per provider/month
Free Trial
No free trial
No free trial
Free Trial
MDLIVE
No free trial
Doctor On Demand
No free trial
Pricing Details
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Covered benefit for 98M+ Americans through employers and insurers. In-network with BCBS, UHC, Humana Military, Premera, Medicare Part B. Self-pay available.
Pricing Details
MDLIVE
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Doctor On Demand
Covered benefit for 98M+ Americans through employers and insurers. In-network with BCBS, UHC, Humana Military, Premera, Medicare Part B. Self-pay available.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
MDLIVE
Yes
Doctor On Demand
Yes
BAA Available
Yes
Yes
BAA Available
MDLIVE
Yes
Doctor On Demand
Yes
SOC 2 Certified
Yes
Yes
SOC 2 Certified
MDLIVE
Yes
Doctor On Demand
Yes
HITRUST Certified
Unknown
Unknown
HITRUST Certified
MDLIVE
Unknown
Doctor On Demand
Unknown
Features
Mobile App
Yes
Yes
Mobile App
MDLIVE
Yes
Doctor On Demand
Yes
Mental Health Specific
No
No
Mental Health Specific
MDLIVE
No
Doctor On Demand
No
Integrations
Total Integrations
2 integrations
5 integrations
Total Integrations
MDLIVE
2 integrations
Doctor On Demand
5 integrations
Support & Fit
Practice Sizes
Large (51-200), Enterprise (200+)
Large (51-200), Enterprise (200+)
Practice Sizes
MDLIVE
Large (51-200), Enterprise (200+)
Doctor On Demand
Large (51-200), Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
MDLIVE
Unknown
Doctor On Demand
Unknown
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