Doctor On Demand

Included Health

Major telehealth platform (part of Included Health) with 24/7 access to psychiatry, therapy, and primary care for 98M+ Americans.

Decision Summary

Fits
  • Larger organizations
  • Telehealth Only
Cost Notes
  • Per-provider pricing model
  • No free trial available

About Doctor On Demand

Doctor On Demand is a leading telehealth platform that merged with Grand Rounds in 2021 to form Included Health. The platform provides 24/7 video visits for urgent care, primary care, therapy, and psychiatry to over 98 million Americans through employer and insurance benefits. Psychiatrists average 15+ years of experience and provide evaluations, medication management, and treatment for anxiety, depression, and other mental health conditions. The platform maintains a 4.9/5 app store rating and offers same-week psychiatric appointments. Doctor On Demand accepts most major insurance plans including BCBS, UHC, Humana Military, Premera, and Medicare Part B. Self-pay options are available for those without coverage.

Best For

  • • Employees with Doctor On Demand as a covered benefit
  • • Patients seeking comprehensive telehealth (urgent care + psychiatry)
  • • Adults needing quick access to psychiatric medication management
  • • Medicare Part B beneficiaries

Not Ideal For

  • • Patients needing controlled substances (ADHD stimulants, benzodiazepines)
  • • Children under 18 without parental consent
  • • Those seeking specialized ADHD treatment
  • • Self-pay patients seeking budget options (premium pricing)

Integrations

Blue Cross Blue ShieldUnitedHealthcareHumana MilitaryPremeraMedicare Part B

Pricing

$0 (with employer/insurance benefit)

Compliance & Security

HIPAAYes
BAA AvailableYes
SOC 2Yes
HITRUSTUnknown

Always verify compliance directly with the vendor.

Target Audience

Roles

PsychiatristPsychologistTherapist (LCSW/LMFT)

Settings

Telehealth Only

Get Started

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