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Tools/Compare

DIAL3D vs BestNotes

Show:
Detail:
Attribute
ai-copilot-clinical

DIAL3D

DIAL3D, Inc.

EHR

BestNotes

BestNotes LLC

DIAL3D
BestNotes
Key Differencesat a glance
DIAL3D:Offers a free tier
DIAL3D:Purpose-built for mental health
BestNotes:Purpose-built for mental health

Overview

Tool Name
DIAL3D
BestNotes
Tool Name
DIAL3D
DIAL3D
BestNotes
BestNotes
What It Is
AI voice and admissions platform for addiction and mental health treatment centers.
The behavioral health EHR built for addiction treatment and residential facilities.
What It Is
DIAL3D
AI voice and admissions platform for addiction and mental health treatment centers.
BestNotes
The behavioral health EHR built for addiction treatment and residential facilities.
Primary Category
ai-copilot-clinical
EHR & Practice Management
Primary Category
DIAL3D
ai-copilot-clinical
BestNotes
EHR & Practice Management
Founded
Unknown
Unknown
Founded
DIAL3D
Unknown
BestNotes
Unknown
Best For
Addiction treatment centers needing 24/7 admissions coverage; Multi-facility behavioral health organizations with high call volumes; Mental health facilities wanting AI-assisted intake with human escalation
Addiction treatment centers and SUD programs; Residential treatment facilities; Group practices with substance abuse focus
Best For
DIAL3D
Addiction treatment centers needing 24/7 admissions coverage; Multi-facility behavioral health organizations with high call volumes; Mental health facilities wanting AI-assisted intake with human escalation
BestNotes
Addiction treatment centers and SUD programs; Residential treatment facilities; Group practices with substance abuse focus

Pricing

Starting Price
Free trial (100 minutes)
Custom quote required
Starting Price
DIAL3D
Free trial (100 minutes)
BestNotes
Custom quote required
Pricing Model
usage-based
Per provider/month
Pricing Model
DIAL3D
usage-based
BestNotes
Per provider/month
Free Trial
30 days
No free trial
Free Trial
DIAL3D
30 days
BestNotes
No free trial
Pricing Details
Trial: Free (100 voice minutes, $0.49/min after). Professional: $2,000/month (5 agents, 10 numbers, $0.44/min, web chat). Enterprise: Custom pricing (unlimited agents/numbers, omnichannel, dedicated support). BAA included on all plans.
Pricing based on facility size and user count. Implementation fees apply. Custom pricing for larger treatment centers. Contact BestNotes for personalized quote.
Pricing Details
DIAL3D
Trial: Free (100 voice minutes, $0.49/min after). Professional: $2,000/month (5 agents, 10 numbers, $0.44/min, web chat). Enterprise: Custom pricing (unlimited agents/numbers, omnichannel, dedicated support). BAA included on all plans.
BestNotes
Pricing based on facility size and user count. Implementation fees apply. Custom pricing for larger treatment centers. Contact BestNotes for personalized quote.

Compliance & Security

HIPAA Compliant
Yes
Yes
HIPAA Compliant
DIAL3D
Yes
BestNotes
Yes
BAA Available
Yes
Yes
BAA Available
DIAL3D
Yes
BestNotes
Yes
SOC 2 Certified
Unknown
Unknown
SOC 2 Certified
DIAL3D
Unknown
BestNotes
Unknown
HITRUST Certified
Unknown
Unknown
HITRUST Certified
DIAL3D
Unknown
BestNotes
Unknown

Features

Telehealth Included
No
No
Telehealth Included
DIAL3D
No
BestNotes
No
Billing/Claims
No
Yes
Billing/Claims
DIAL3D
No
BestNotes
Yes
e-Prescribing
No
No
e-Prescribing
DIAL3D
No
BestNotes
No
Patient Portal
No
Yes
Patient Portal
DIAL3D
No
BestNotes
Yes
Mobile App
No
No
Mobile App
DIAL3D
No
BestNotes
No
Mental Health Specific
Yes
Yes
Mental Health Specific
DIAL3D
Yes
BestNotes
Yes

Integrations

Total Integrations
8 integrations
2 integrations
Total Integrations
DIAL3D
8 integrations
BestNotes
2 integrations
Calendar Sync
None
None
Calendar Sync
DIAL3D
None
BestNotes
None
Clearinghouse
None
Clearinghouses
Clearinghouse
DIAL3D
None
BestNotes
Clearinghouses

EHR Features

Scheduling
No
Yes
Scheduling
DIAL3D
No
BestNotes
Yes
Clinical Notes
No
Yes
Clinical Notes
DIAL3D
No
BestNotes
Yes
Treatment Planning
No
Yes
Treatment Planning
DIAL3D
No
BestNotes
Yes

Billing Features

Claims Submission
No
Yes
Claims Submission
DIAL3D
No
BestNotes
Yes
Eligibility Verification
Yes
Yes
Eligibility Verification
DIAL3D
Yes
BestNotes
Yes

Support & Fit

Practice Sizes
Small (2-10), Medium (11-50), Large (51-200), Enterprise (200+)
Small (2-10), Medium (11-50), Large (51-200)
Practice Sizes
DIAL3D
Small (2-10), Medium (11-50), Large (51-200), Enterprise (200+)
BestNotes
Small (2-10), Medium (11-50), Large (51-200)
Customer Base
Unknown
Unknown
Customer Base
DIAL3D
Unknown
BestNotes
Unknown

Ready to Get Started?

Visit these tools to learn more or request a personalized demo.

Try DIAL3D
Try BestNotes
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DIAL3D
BestNotes