BestNotes

BestNotes LLC

The behavioral health EHR built for addiction treatment and residential facilities.

About BestNotes

BestNotes is a behavioral health EHR and practice management platform designed specifically for addiction treatment centers, residential treatment facilities, and mental health group practices. Founded in 2003 in Pocatello, Idaho, BestNotes has built a reputation in the substance abuse and addiction treatment space. The platform offers clinical documentation with treatment planning, scheduling, billing with insurance claims submission, patient portal, and detailed reporting. BestNotes provides specialized features for treatment centers including bed management, group therapy tracking, and ASAM-aligned documentation for addiction treatment. The platform emphasizes comprehensive outcome tracking and compliance reporting important for treatment facilities. BestNotes serves small to large treatment organizations but does not include e-prescribing or integrated telehealth in its core offering. The company positions itself as a specialized solution for the unique workflows of addiction and residential treatment rather than competing with general mental health EHRs.

Best For

  • Addiction treatment centers and SUD programs
  • Residential treatment facilities
  • Group practices with substance abuse focus
  • Treatment centers needing ASAM-aligned documentation

Not Ideal For

  • Solo therapists in private practice
  • Psychiatrists needing e-prescribing
  • Practices requiring integrated telehealth
  • General mental health without addiction focus

Integrations

ClearinghousesLabs

Pricing

$75-$150/user/month

Compliance & Security

HIPAAYes
BAA AvailableYes
SOC 2Unknown
HITRUSTUnknown

Always verify compliance directly with the vendor.

Target Audience

Roles

Therapist (LCSW/LMFT)Practice Administrator

Settings

Group PracticeResidential Treatment

Get Started

Try BestNotes for your practice.

Visit BestNotes