Tool Review
Better Outcomes Now
Official PCOMS platform with ORS/SRS for feedback-informed treatment.
Best For
- •Therapists implementing PCOMS/feedback-informed treatment
- •Substance abuse treatment programs (SAMHSA evidence-based)
- •Family therapists tracking couple and family outcomes
- •Practitioners seeking the official ORS/SRS platform
Not Recommended For
- •Organizations needing comprehensive clinical assessment libraries
- •Practices requiring diagnostic screening (PHQ-9, GAD-7)
- •Health systems needing enterprise EHR integrations
Evidence
Consider
- •Requires ongoing subscription with no free option
- •No mobile app available
Unknown
- •Privacy practices have not been independently verified
- •Clinical evidence is limited or still emerging
About Better Outcomes Now
Better Outcomes Now is the official web-based platform for implementing PCOMS (Partners for Change Outcome Management System), the feedback-informed treatment approach developed by Barry Duncan, PsyD and colleagues. The platform administers the Outcome Rating Scale (ORS) and Session Rating Scale (SRS) - the most widely used feedback measures globally with translations in over 25 languages. PCOMS is designated as an evidence-based practice by SAMHSA's National Registry of Evidence-based Programs and Practices (NREPP). The platform supports individual, couple, family, and group therapy with appropriate ORS/SRS versions for each modality. Better Outcomes Now provides real-time feedback graphs, predicted treatment trajectories, alerts for at-risk clients, and aggregate outcome reports. Research shows PCOMS can double the effectiveness of treatment while cutting dropout rates in half.
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FAQ
About Better Outcomes Now
PCOMS (Partners for Change Outcome Management System) is an evidence-based feedback-informed treatment approach using the ORS and SRS to monitor outcomes and therapeutic alliance at every session.
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