Tool Review

Better Outcomes Now

Official PCOMS platform with ORS/SRS for feedback-informed treatment.

Support Level
Self-Help
Pricing
Subscription
Platforms
Web
Privacy
Not rated

Best For

  • Therapists implementing PCOMS/feedback-informed treatment
  • Substance abuse treatment programs (SAMHSA evidence-based)
  • Family therapists tracking couple and family outcomes
  • Practitioners seeking the official ORS/SRS platform

Not Recommended For

  • Organizations needing comprehensive clinical assessment libraries
  • Practices requiring diagnostic screening (PHQ-9, GAD-7)
  • Health systems needing enterprise EHR integrations
Reviewed by HeyPsych Board· Last reviewed September 2026

About Better Outcomes Now

Better Outcomes Now is the official web-based platform for implementing PCOMS (Partners for Change Outcome Management System), the feedback-informed treatment approach developed by Barry Duncan, PsyD and colleagues. The platform administers the Outcome Rating Scale (ORS) and Session Rating Scale (SRS) - the most widely used feedback measures globally with translations in over 25 languages. PCOMS is designated as an evidence-based practice by SAMHSA's National Registry of Evidence-based Programs and Practices (NREPP). The platform supports individual, couple, family, and group therapy with appropriate ORS/SRS versions for each modality. Better Outcomes Now provides real-time feedback graphs, predicted treatment trajectories, alerts for at-risk clients, and aggregate outcome reports. Research shows PCOMS can double the effectiveness of treatment while cutting dropout rates in half.

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Privacy & Security

Privacy Grade
Not rated
HIPAA Compliant
No
Data Sold
No

FAQ

About Better Outcomes Now

PCOMS (Partners for Change Outcome Management System) is an evidence-based feedback-informed treatment approach using the ORS and SRS to monitor outcomes and therapeutic alliance at every session.