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Therapy platform · With licensed clinicians

BetterHelp

Online talk therapy with a licensed therapist by video, phone, live chat or messaging, paid by weekly subscription; some insurance plans now accepted.

You fill in a questionnaire, get matched with a licensed therapist, and meet by video, phone or live chat, with messaging in between. You pay a subscription of about $70–$100 a week, billed weekly or every four weeks; financial aid is available and some insurance plans are accepted. Therapists do not prescribe medication.

  • From $70–$100/week, billed weekly or every 4 weeks
  • Insurance accepted
  • iPhone · Android · Web
  • HIPAA compliant
  • Privacy D
  • 4.8 on App Store
  • 4.6 on Google Play

Reviewed by HeyPsych Board · 2026-10-23

Save it to compare later. Stays on this device.

What you get

A licensed therapist

Best for adults with mild to moderate depression, anxiety or stress who want weekly talk therapy from home

What it costs

From $70–$100/week, billed weekly or every 4 weeks

About $3,640–$5,200 a year

How you start

Sign up and choose a plan

iPhone · Android · Web

Know first

Not for a crisis. Call or text 988 any time.

Is it right for you?

Both sides, from our review. Tap what describes you.

A good fit if

Look elsewhere if

Tap anything that describes you.

What it's for

  • Weekly talk therapy by video, phone or live chat
  • Messaging a therapist between sessions
  • Depression and anxiety symptoms
  • Stress, relationships and life changes

Conditions it can help with

What it costs

Subscription

From $70–$100/week, billed weekly or every 4 weeks

Insurance may cover it

Over a year

About $3,640–$5,200 a year

$70–$100 a week × 52

Many people use therapy for a few months rather than a full year.

Worked out from the listed price. Check the vendor for today’s price.

How you start: Sign up and choose a plan

Price depends on location, preferences and therapist availability. Financial aid available for those who qualify. Some commercial insurance plans are accepted; check coverage during sign-up.

Privacy, evidence & safety

Privacy

D

Our privacy grade, from the facts below

Sells data or shares it for ads
Yes
You can have your data deleted
Yes
Health data protected by HIPAA
Yes
Data stays on your device
No
Account needed
Yes
Regulatory action (last 5 years)
FTC order, 2023: shared email addresses and health questionnaire answers with Facebook, Snapchat and others for advertising; $7.8 million in refunds and a ban on sharing health data for ads

Research

Limited research

How we rate research

Trade-offs

  • Requires ongoing subscription with no free option

What we couldn't verify

  • Clinical evidence is limited or still emerging

Therapy records fall under the provider groups' HIPAA notice, but website visitor data can be shared for advertising if you accept ad cookies, and a 2023 FTC order covers past ad sharing of health data.

Privacy policy read 2026-10-23 · How we grade privacy

BetterHelp is not for a crisis. If you are thinking about suicide or in danger, call or text 988 any time.

Alternatives & comparisons

Side by side

The full guide

Everything we know about BetterHelp, chapter by chapter.

4 chapters · about 4 min to read it all. Open any one.

About it

Questions

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