Tool Review

Teladoc BetterHelp Business

Enterprise virtual mental health services from Teladoc for health plans and employers.

Support Level
Clinical
Pricing
Enterprise
Platforms
Web
Privacy
Not rated

Best For

  • Health plans seeking to add virtual mental health to member benefits
  • Employers wanting recognizable BetterHelp brand for employees
  • Payers expanding mental health coverage nationally
  • Organizations with Medicare/Medicare Advantage populations

Not Recommended For

  • Those in crisis who need immediate emergency care (call 988)
  • People who prefer in-person therapy exclusively
Reviewed by HeyPsych Board· Last reviewed September 2026

About Teladoc BetterHelp Business

Teladoc BetterHelp Business is the enterprise and health plan division of Teladoc Health's mental health services, leveraging the BetterHelp platform for B2B clients. The service provides virtual therapy and mental health support to members of health plans, employers, and government programs including Medicare, Medicare Advantage, and TRICARE. Teladoc's acquisition of BetterHelp (2015) combined with its existing telehealth infrastructure allows for broad network coverage and integration with existing health plan benefits. The platform offers licensed therapy via video, phone, and messaging.

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Privacy & Security

Privacy Grade
Not rated
HIPAA Compliant
No
Data Sold
No

FAQ

About Teladoc BetterHelp Business

Teladoc BetterHelp Business provides virtual mental health services for health plans and employers through Teladoc's network.

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