Spruce Health

Spruce Health is a comprehensive healthcare communication platform that consolidates patient communication into a single HIPAA-compliant inbox. Unlike video-only telehealth platforms, Spruce provides a complete communication solution including secure text messaging, video visits, VoIP phone calls, voicemail, and fax, all accessible from a single app. Practices get a dedicated business phone number that works on personal smartphones, allowing providers to maintain work-life boundaries while staying accessible to patients. Spruce's team collaboration features include shared inboxes, internal messaging, task assignment, and call routing, making it ideal for group practices. The video visit feature integrates seamlessly with the messaging platform, allowing providers to easily transition from text to video when needed. Mental health practices appreciate Spruce for its ability to conduct asynchronous care through secure messaging, check in with patients between sessions, and maintain clear communication boundaries with a separate professional phone number.