Cloud-based patient engagement platform combining eFax, telehealth, secure messaging, intake forms, appointment reminders, and a patient portal. Designed for small to medium practices. 470,000+ users, primarily small practices and medical offices.

How much does Updox cost?

Standard bundle: $49-99/user/month depending on features and EHR integration. Enterprise bundle: up to $4,900/month for high-volume practices (10,000 fax pages, 500 telehealth sessions). Standalone telehealth: $50/provider/year with annual commitment, or month-to-month available.

Does Updox include electronic fax?

Yes. eFax is a core feature—replaces traditional fax machines with cloud-based sending/receiving/storage. Standard tier includes up to 1,000 pages, enterprise tier up to 10,000 pages.

How does Updox's telehealth work?

Web-based video chat—no apps to download. HIPAA-compliant with secure texting. Simple setup. Standard tier typically includes ~75 sessions/month, enterprise tier 500 sessions.

Who is Updox best for?

Small to medium practices that need an all-in-one solution for patient communication, forms, faxing, and telehealth. 96% of users are from small businesses per review data. Not ideal for large health systems.

How does Updox compare to Curogram or OhMD?

All three are patient engagement platforms. Updox has stronger eFax functionality and is more established (470k users). Curogram emphasizes fast setup and bundling. OhMD has more AI automation. Updox is a good fit if eFax is important to your workflow.

Updox

Item: Updox
Rating: 4.3
Author: HeyPsych Editorial Team

Patient engagement platform with strong eFax—telehealth, secure messaging, intake forms. Starts $49/

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Decision Summary

Fits

Solo and small practices
Solo Practice, Group Practice

Cost Notes

Per-provider pricing model
No free trial available

Consider

No listed EHR integrations

About Updox

Patient engagement platform with strong eFax—telehealth, secure messaging, intake forms. Starts $49/user/month. 470,000+ users.

Pricing

$49/user/month

Compliance & Security

HIPAAYes

BAA AvailableYes

SOC 2Unknown

HITRUSTUnknown

Always verify compliance directly with the vendor.

Target Audience

Roles

PsychiatristPsychologistTherapist (LCSW/LMFT)Medical DirectorPractice Administrator

Settings

Solo PracticeGroup Practice

Get Started

Try Updox for your practice.

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Updox

Decision Summary

About Updox

Pricing

Compliance & Security

Target Audience

Get Started

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