Mentaya

Mentaya

Free out-of-network claims submission for therapists with 5% client fee and 100% refund guarantee on failed claims.

About Mentaya

Mentaya is an out-of-network claims submission platform designed specifically for mental health providers. The service is completely free for therapists—no monthly fees, no per-session fees—with clients paying a 5% fee per claim (approximately $7.50-$10 per session). Mentaya handles claim submission, denial appeals, and resubmissions automatically with a 100% refund guarantee if they're unable to successfully submit a claim. Optional add-ons include a Benefits Calculator ($29-39/month) and Stripe-based payment processing (2.9% + 30¢ credit, 0.8% ACH). Therapists can optionally absorb the client fee to offer claims submission as a complimentary service. Mentaya integrates with existing EHRs and payment systems or can handle payments directly.

Best For

  • Out-of-network therapists wanting free claims submission
  • Practices seeking guaranteed claim success or refund
  • Therapists wanting to offer OON benefits without superbills
  • Solo practitioners preferring simple percentage-based client fees

Not Ideal For

  • In-network providers
  • Therapists wanting reimbursement fronting (use Thrizer)
  • Practices needing enterprise billing features
  • Those wanting to avoid all client fees (must absorb 5%)

Integrations

SimplePracticeJane AppStripe

Pricing

Free for therapists

Free tier available

Compliance & Security

HIPAAYes
BAA AvailableYes
SOC 2Unknown
HITRUSTUnknown

Always verify compliance directly with the vendor.

Target Audience

Roles

PsychologistTherapist (LCSW/LMFT)Psychiatric NP/PA

Settings

Solo PracticeGroup PracticeTelehealth Only

Get Started

Try Mentaya for your practice.

Visit Mentaya