Otter.ai

Otter.ai

Meeting transcription. HIPAA on Enterprise only. Free-$30/mo. Not clinical-specific.

About Otter.ai

Meeting transcription platform with HIPAA on Enterprise tier only. Free-$30/mo consumer tiers. Not clinical-specific. Best for admin/care coordination meetings.

Best For

  • Healthcare admin teams transcribing staff meetings and coordination calls
  • Enterprise organizations with existing Otter Enterprise contracts wanting HIPAA
  • Care coordination teams documenting interdisciplinary meetings
  • Non-clinical staff meetings and training sessions
  • Organizations already using Salesforce/HubSpot CRM integrations

Not Ideal For

  • Clinical documentation—Freed ($39-119/mo) or Heidi ($99/mo) purpose-built for patient visits
  • Mental health therapists—Mentalyc ($20-70/mo) or Upheal ($69/mo) have therapy-specific templates
  • Budget-conscious practices—HIPAA requires expensive Enterprise tier (~$17K/year)
  • Solo clinicians—no clinical templates, no EHR integration, no specialty formats
  • Practices needing MSE, risk assessments, or medication management documentation

Integrations

ZoomGoogle MeetSalesforceHubSpot

Pricing

Free tier to $30/mo (Enterprise custom)

Free tier available

Compliance & Security

HIPAAYes
BAA AvailableYes
SOC 2Yes
HITRUSTNo

Always verify compliance directly with the vendor.

Target Audience

Roles

Practice AdministratorMedical Director

Settings

Group PracticeMulti-Site / Enterprise

Get Started

Try Otter.ai for your practice.

Visit Otter.ai