HeyPsych
Find SupportPractice ArchitectBrowseSearch

If you're in crisis, help is available 24/7

Call or text 988|More resources
HeyPsych

Better mental health starts with better decisions.

Learn about our clinical review process

Explore

  • Conditions
  • Treatments
  • Tools
  • Find Care

Resources

  • Learn
  • Assessments
  • Support & Crisis
  • For Clinicians

Company

  • About
  • Privacy
  • Terms
  • Contact

© 2026 HeyPsych. All rights reserved.

HeyPsych provides decision-support information. Not a substitute for professional medical advice.

Tools/Compare

Zoom for Healthcare vs MDLIVE

Show:
Detail:
Attribute
Telehealth

Zoom for Healthcare

Zoom Video Communications

Telehealth

MDLIVE

MDLIVE / Evernorth (Cigna)

Zoom for Healthcare
MDLIVE
Key Differencesat a glance
Zoom for Healthcare:Includes AI-powered features
MDLIVE:Includes e-prescribing
MDLIVE:More integrations (2)

Overview

Tool Name
Zoom for Healthcare
MDLIVE
Tool Name
Zoom for Healthcare
Zoom for Healthcare
MDLIVE
MDLIVE
What It Is
HIPAA-compliant video conferencing platform with enterprise-grade security, virtual waiting rooms, and seamless EHR integrations for healthcare providers.
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
What It Is
Zoom for Healthcare
HIPAA-compliant video conferencing platform with enterprise-grade security, virtual waiting rooms, and seamless EHR integrations for healthcare providers.
MDLIVE
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
Primary Category
Telehealth
Telehealth
Primary Category
Zoom for Healthcare
Telehealth
MDLIVE
Telehealth
Founded
Unknown
Unknown
Founded
Zoom for Healthcare
Unknown
MDLIVE
Unknown
Best For
Mental health practices of all sizes needing reliable HD video; Group practices conducting team meetings and group therapy sessions; Healthcare organizations requiring EHR integration with Epic or Cerner
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Best For
Zoom for Healthcare
Mental health practices of all sizes needing reliable HD video; Group practices conducting team meetings and group therapy sessions; Healthcare organizations requiring EHR integration with Epic or Cerner
MDLIVE
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care

Pricing

Starting Price
Contact for pricing
$179/initial therapy visit
Starting Price
Zoom for Healthcare
Contact for pricing
MDLIVE
$179/initial therapy visit
Pricing Model
Per provider/month
Per provider/month
Pricing Model
Zoom for Healthcare
Per provider/month
MDLIVE
Per provider/month
Free Trial
No free trial
No free trial
Free Trial
Zoom for Healthcare
No free trial
MDLIVE
No free trial
Pricing Details
HIPAA-compliant features and BAA require Pro plan or higher. Healthcare add-on ensures compliance features are enabled. Volume discounts available for larger organizations.
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Pricing Details
Zoom for Healthcare
HIPAA-compliant features and BAA require Pro plan or higher. Healthcare add-on ensures compliance features are enabled. Volume discounts available for larger organizations.
MDLIVE
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.

Compliance & Security

HIPAA Compliant
Yes
Yes
HIPAA Compliant
Zoom for Healthcare
Yes
MDLIVE
Yes
BAA Available
Yes
Yes
BAA Available
Zoom for Healthcare
Yes
MDLIVE
Yes
SOC 2 Certified
Yes
Yes
SOC 2 Certified
Zoom for Healthcare
Yes
MDLIVE
Yes
HITRUST Certified
No
Unknown
HITRUST Certified
Zoom for Healthcare
No
MDLIVE
Unknown

Features

Mobile App
Yes
Yes
Mobile App
Zoom for Healthcare
Yes
MDLIVE
Yes
Mental Health Specific
No
No
Mental Health Specific
Zoom for Healthcare
No
MDLIVE
No

Integrations

Total Integrations
None listed
2 integrations
Total Integrations
Zoom for Healthcare
None listed
MDLIVE
2 integrations

Support & Fit

Practice Sizes
Solo, Small (2-10), Medium (11-50), Large (51-200), Enterprise (200+)
Large (51-200), Enterprise (200+)
Practice Sizes
Zoom for Healthcare
Solo, Small (2-10), Medium (11-50), Large (51-200), Enterprise (200+)
MDLIVE
Large (51-200), Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
Zoom for Healthcare
Unknown
MDLIVE
Unknown

Ready to Get Started?

Visit these tools to learn more or request a personalized demo.

Try Zoom for Healthcare
Try MDLIVE
Browse all tools
Zoom for Healthcare
MDLIVE