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Tools/Compare

Updox vs Brightside Health

Show:
Detail:
Attribute
Telehealth

Updox

Telehealth

Brightside Health

Updox
Brightside Health
Key Differencesat a glance
Brightside Health:Purpose-built for mental health
Brightside Health:Includes e-prescribing

Overview

Tool Name
Updox
Brightside Health
Tool Name
Updox
Updox
Brightside Health
Brightside Health
What It Is
Patient engagement platform with strong eFax—telehealth, secure messaging, intake forms. Starts $49/
Measurement-based care platform specializing in depression and anxiety with 1,000+ medication combinations via PrecisionRx.
What It Is
Updox
Patient engagement platform with strong eFax—telehealth, secure messaging, intake forms. Starts $49/
Brightside Health
Measurement-based care platform specializing in depression and anxiety with 1,000+ medication combinations via PrecisionRx.
Primary Category
Telehealth
Telehealth
Primary Category
Updox
Telehealth
Brightside Health
Telehealth
Founded
Unknown
Unknown
Founded
Updox
Unknown
Brightside Health
Unknown
Best For
Not specified
Adults and teens with depression or anxiety seeking evidence-based care; Patients wanting measurement-based treatment with weekly symptom tracking; Those with insurance including Medicare/Medicaid
Best For
Updox
Not specified
Brightside Health
Adults and teens with depression or anxiety seeking evidence-based care; Patients wanting measurement-based treatment with weekly symptom tracking; Those with insurance including Medicare/Medicaid

Pricing

Starting Price
$49/user/month
$95/month (psychiatry only)
Starting Price
Updox
$49/user/month
Brightside Health
$95/month (psychiatry only)
Pricing Model
Per provider/month
Per provider/month
Pricing Model
Updox
Per provider/month
Brightside Health
Per provider/month
Free Trial
No free trial
No free trial
Free Trial
Updox
No free trial
Brightside Health
No free trial
Pricing Details
Patient engagement platform for small/medium practices. Starts $49-99/user/month for standard bundle. Enterprise up to $4,900/month for large practices (10,000 fax pages, 500 telehealth sessions). Standalone telehealth $50/provider/year. Includes eFax, telehealth, secure messaging, intake forms, appointment reminders, patient portal. 470,000+ users.
Accepts major insurance including Aetna, Cigna, Anthem, UHC, Medicare, and Medicaid. Therapy includes unlimited messaging with therapist. 68% of therapy users get first appointment within 3 days.
Pricing Details
Updox
Patient engagement platform for small/medium practices. Starts $49-99/user/month for standard bundle. Enterprise up to $4,900/month for large practices (10,000 fax pages, 500 telehealth sessions). Standalone telehealth $50/provider/year. Includes eFax, telehealth, secure messaging, intake forms, appointment reminders, patient portal. 470,000+ users.
Brightside Health
Accepts major insurance including Aetna, Cigna, Anthem, UHC, Medicare, and Medicaid. Therapy includes unlimited messaging with therapist. 68% of therapy users get first appointment within 3 days.

Compliance & Security

HIPAA Compliant
Yes
Yes
HIPAA Compliant
Updox
Yes
Brightside Health
Yes
BAA Available
Yes
Yes
BAA Available
Updox
Yes
Brightside Health
Yes
SOC 2 Certified
Unknown
Unknown
SOC 2 Certified
Updox
Unknown
Brightside Health
Unknown
HITRUST Certified
Unknown
Unknown
HITRUST Certified
Updox
Unknown
Brightside Health
Unknown

Features

Mobile App
No
Yes
Mobile App
Updox
No
Brightside Health
Yes
Mental Health Specific
No
Yes
Mental Health Specific
Updox
No
Brightside Health
Yes

Integrations

Total Integrations
None listed
7 integrations
Total Integrations
Updox
None listed
Brightside Health
7 integrations

Support & Fit

Practice Sizes
Solo, Small (2-10), Medium (11-50)
Large (51-200), Enterprise (200+)
Practice Sizes
Updox
Solo, Small (2-10), Medium (11-50)
Brightside Health
Large (51-200), Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
Updox
Unknown
Brightside Health
Unknown

Ready to Get Started?

Visit these tools to learn more or request a personalized demo.

Try Updox
Try Brightside Health
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Updox
Brightside Health