The largest telehealth provider in the US, offering 24/7 virtual care including mental health services via BetterHelp integration.
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
What It Is
Teladoc Health
The largest telehealth provider in the US, offering 24/7 virtual care including mental health services via BetterHelp integration.
MDLIVE
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
Primary Category
Telehealth
Telehealth
Primary Category
Teladoc Health
Telehealth
MDLIVE
Telehealth
Founded
Unknown
Unknown
Founded
Teladoc Health
Unknown
MDLIVE
Unknown
Best For
Employees with Teladoc as a covered benefit through their employer; Patients seeking comprehensive telehealth (urgent care, mental health, specialty); Adults needing quick access to therapy or psychiatry
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Best For
Teladoc Health
Employees with Teladoc as a covered benefit through their employer; Patients seeking comprehensive telehealth (urgent care, mental health, specialty); Adults needing quick access to therapy or psychiatry
MDLIVE
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Pricing
Starting Price
$0 (with employer/insurance benefit)
$179/initial therapy visit
Starting Price
Teladoc Health
$0 (with employer/insurance benefit)
MDLIVE
$179/initial therapy visit
Pricing Model
Per provider/month
Per provider/month
Pricing Model
Teladoc Health
Per provider/month
MDLIVE
Per provider/month
Free Trial
No free trial
No free trial
Free Trial
Teladoc Health
No free trial
MDLIVE
No free trial
Pricing Details
Covered benefit for millions through employers and insurers. In-network with most major carriers. BetterHelp mental health services available. HSA/FSA accepted.
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Pricing Details
Teladoc Health
Covered benefit for millions through employers and insurers. In-network with most major carriers. BetterHelp mental health services available. HSA/FSA accepted.
MDLIVE
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
Teladoc Health
Yes
MDLIVE
Yes
BAA Available
Yes
Yes
BAA Available
Teladoc Health
Yes
MDLIVE
Yes
SOC 2 Certified
Yes
Yes
SOC 2 Certified
Teladoc Health
Yes
MDLIVE
Yes
HITRUST Certified
Yes
Unknown
HITRUST Certified
Teladoc Health
Yes
MDLIVE
Unknown
Features
Mobile App
Yes
Yes
Mobile App
Teladoc Health
Yes
MDLIVE
Yes
Mental Health Specific
No
No
Mental Health Specific
Teladoc Health
No
MDLIVE
No
Integrations
Total Integrations
4 integrations
2 integrations
Total Integrations
Teladoc Health
4 integrations
MDLIVE
2 integrations
Support & Fit
Practice Sizes
Large (51-200), Enterprise (200+)
Large (51-200), Enterprise (200+)
Practice Sizes
Teladoc Health
Large (51-200), Enterprise (200+)
MDLIVE
Large (51-200), Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
Teladoc Health
Unknown
MDLIVE
Unknown
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