HeyPsych
Find SupportPractice ArchitectBrowseSearch

If you're in crisis, help is available 24/7

Call or text 988|More resources
HeyPsych

Better mental health starts with better decisions.

Learn about our clinical review process

Explore

  • Conditions
  • Treatments
  • Tools
  • Find Care

Resources

  • Learn
  • Assessments
  • Support & Crisis
  • For Clinicians

Company

  • About
  • Privacy
  • Terms
  • Contact

© 2026 HeyPsych. All rights reserved.

HeyPsych provides decision-support information. Not a substitute for professional medical advice.

Tools/Compare

Solutionreach vs MDLIVE

Show:
Detail:
Attribute
Telehealth

Solutionreach

Telehealth

MDLIVE

MDLIVE / Evernorth (Cigna)

Solutionreach
MDLIVE
Key Differencesat a glance
MDLIVE:Includes e-prescribing
MDLIVE:More integrations (2)

Overview

Tool Name
Solutionreach
MDLIVE
Tool Name
Solutionreach
Solutionreach
MDLIVE
MDLIVE
What It Is
Patient engagement platform for automated reminders and patient communication.
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
What It Is
Solutionreach
Patient engagement platform for automated reminders and patient communication.
MDLIVE
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
Primary Category
Telehealth
Telehealth
Primary Category
Solutionreach
Telehealth
MDLIVE
Telehealth
Founded
Unknown
Unknown
Founded
Solutionreach
Unknown
MDLIVE
Unknown
Best For
Medical and dental practices needing comprehensive patient engagement; Organizations wanting automated appointment reminders and recalls; Practices requiring insurance eligibility verification
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Best For
Solutionreach
Medical and dental practices needing comprehensive patient engagement; Organizations wanting automated appointment reminders and recalls; Practices requiring insurance eligibility verification
MDLIVE
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care

Pricing

Starting Price
Contact for pricing
$179/initial therapy visit
Starting Price
Solutionreach
Contact for pricing
MDLIVE
$179/initial therapy visit
Pricing Model
Flat monthly
Per provider/month
Pricing Model
Solutionreach
Flat monthly
MDLIVE
Per provider/month
Free Trial
No free trial
No free trial
Free Trial
Solutionreach
No free trial
MDLIVE
No free trial
Pricing Details
No additional details
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Pricing Details
Solutionreach
No additional details
MDLIVE
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.

Compliance & Security

HIPAA Compliant
Yes
Yes
HIPAA Compliant
Solutionreach
Yes
MDLIVE
Yes
BAA Available
Unknown
Yes
BAA Available
Solutionreach
Unknown
MDLIVE
Yes
SOC 2 Certified
Unknown
Yes
SOC 2 Certified
Solutionreach
Unknown
MDLIVE
Yes
HITRUST Certified
Unknown
Unknown
HITRUST Certified
Solutionreach
Unknown
MDLIVE
Unknown

Features

Mobile App
Yes
Yes
Mobile App
Solutionreach
Yes
MDLIVE
Yes
Mental Health Specific
No
No
Mental Health Specific
Solutionreach
No
MDLIVE
No

Integrations

Total Integrations
None listed
2 integrations
Total Integrations
Solutionreach
None listed
MDLIVE
2 integrations

Support & Fit

Practice Sizes
Solo, Small (2-10), Medium (11-50)
Large (51-200), Enterprise (200+)
Practice Sizes
Solutionreach
Solo, Small (2-10), Medium (11-50)
MDLIVE
Large (51-200), Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
Solutionreach
Unknown
MDLIVE
Unknown

Ready to Get Started?

Visit these tools to learn more or request a personalized demo.

Try Solutionreach
Try MDLIVE
Browse all tools
Solutionreach
MDLIVE