Best in KLAS clinical communication platform for hospitals. Secure messaging, pager replacement, phy
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
What It Is
PerfectServe
Best in KLAS clinical communication platform for hospitals. Secure messaging, pager replacement, phy
MDLIVE
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
Primary Category
Telehealth
Telehealth
Primary Category
PerfectServe
Telehealth
MDLIVE
Telehealth
Founded
Unknown
Unknown
Founded
PerfectServe
Unknown
MDLIVE
Unknown
Best For
Not specified
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Best For
PerfectServe
Not specified
MDLIVE
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Pricing
Starting Price
Custom quote required
$179/initial therapy visit
Starting Price
PerfectServe
Custom quote required
MDLIVE
$179/initial therapy visit
Pricing Model
enterprise-custom
Per provider/month
Pricing Model
PerfectServe
enterprise-custom
MDLIVE
Per provider/month
Free Trial
No free trial
No free trial
Free Trial
PerfectServe
No free trial
MDLIVE
No free trial
Pricing Details
Enterprise clinical communication platform for hospitals and large practices. NOT consumer-facing. Serves 500+ hospitals, 30,000+ practices, 1M+ users. Best in KLAS 2025 & 2026 for Clinical Communications and Physician Scheduling. Replaces pagers with secure messaging. Dynamic Intelligent Routing technology. 250+ EHR integrations.
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Pricing Details
PerfectServe
Enterprise clinical communication platform for hospitals and large practices. NOT consumer-facing. Serves 500+ hospitals, 30,000+ practices, 1M+ users. Best in KLAS 2025 & 2026 for Clinical Communications and Physician Scheduling. Replaces pagers with secure messaging. Dynamic Intelligent Routing technology. 250+ EHR integrations.
MDLIVE
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
PerfectServe
Yes
MDLIVE
Yes
BAA Available
Yes
Yes
BAA Available
PerfectServe
Yes
MDLIVE
Yes
SOC 2 Certified
Unknown
Yes
SOC 2 Certified
PerfectServe
Unknown
MDLIVE
Yes
HITRUST Certified
Unknown
Unknown
HITRUST Certified
PerfectServe
Unknown
MDLIVE
Unknown
Features
Mobile App
Yes
Yes
Mobile App
PerfectServe
Yes
MDLIVE
Yes
Mental Health Specific
No
No
Mental Health Specific
PerfectServe
No
MDLIVE
No
Integrations
Total Integrations
None listed
2 integrations
Total Integrations
PerfectServe
None listed
MDLIVE
2 integrations
Support & Fit
Practice Sizes
Medium (11-50), Large (51-200), Enterprise (200+)
Large (51-200), Enterprise (200+)
Practice Sizes
PerfectServe
Medium (11-50), Large (51-200), Enterprise (200+)
MDLIVE
Large (51-200), Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
PerfectServe
Unknown
MDLIVE
Unknown
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