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Tools/Compare

Otter.ai vs Zoom Clinical Notes

Show:
Detail:
Attribute
AI Scribe

Otter.ai

AI Scribe

Zoom Clinical Notes

Zoom Video Communications, Inc.

Otter.ai
Zoom Clinical Notes
Key Differencesat a glance
Otter.ai:Offers a free tier
Otter.ai:Includes AI-powered features
Zoom Clinical Notes:Includes AI-powered features

Overview

Tool Name
Otter.ai
Zoom Clinical Notes
Tool Name
Otter.ai
Otter.ai
Zoom Clinical Notes
Zoom Clinical Notes
What It Is
Meeting transcription. HIPAA on Enterprise only. Free-$30/mo. Not clinical-specific.
AI-powered clinical documentation built into Zoom's HIPAA-compliant healthcare platform with 100+ specialty templates.
What It Is
Otter.ai
Meeting transcription. HIPAA on Enterprise only. Free-$30/mo. Not clinical-specific.
Zoom Clinical Notes
AI-powered clinical documentation built into Zoom's HIPAA-compliant healthcare platform with 100+ specialty templates.
Primary Category
AI Scribe & Documentation
AI Scribe & Documentation
Primary Category
Otter.ai
AI Scribe & Documentation
Zoom Clinical Notes
AI Scribe & Documentation
Founded
2016
Unknown
Founded
Otter.ai
2016
Zoom Clinical Notes
Unknown
Best For
Healthcare admin teams transcribing staff meetings and coordination calls; Enterprise organizations with existing Otter Enterprise contracts wanting HIPAA; Care coordination teams documenting interdisciplinary meetings
Healthcare organizations already using Zoom for telehealth; Clinicians wanting seamless documentation within their video platform; Multi-specialty practices needing 100+ specialty templates
Best For
Otter.ai
Healthcare admin teams transcribing staff meetings and coordination calls; Enterprise organizations with existing Otter Enterprise contracts wanting HIPAA; Care coordination teams documenting interdisciplinary meetings
Zoom Clinical Notes
Healthcare organizations already using Zoom for telehealth; Clinicians wanting seamless documentation within their video platform; Multi-specialty practices needing 100+ specialty templates

Pricing

Starting Price
Free tier to $30/mo (Enterprise custom)
Custom quote required
Starting Price
Otter.ai
Free tier to $30/mo (Enterprise custom)
Zoom Clinical Notes
Custom quote required
Pricing Model
freemium
enterprise-custom
Pricing Model
Otter.ai
freemium
Zoom Clinical Notes
enterprise-custom
Free Trial
Free tier available
No free trial
Free Trial
Otter.ai
Free tier available
Zoom Clinical Notes
No free trial
Pricing Details
HIPAA compliance is Enterprise-only add-on. Free through Business tiers are NOT suitable for patient data. Enterprise contracts include 7% annual increases and auto-renewal.
Pricing not publicly disclosed. Requires Zoom Workplace for Clinicians license with Clinical Notes add-on. Contact Zoom sales for custom quotes. Industry average for AI scribes: $150-200/provider/month.
Pricing Details
Otter.ai
HIPAA compliance is Enterprise-only add-on. Free through Business tiers are NOT suitable for patient data. Enterprise contracts include 7% annual increases and auto-renewal.
Zoom Clinical Notes
Pricing not publicly disclosed. Requires Zoom Workplace for Clinicians license with Clinical Notes add-on. Contact Zoom sales for custom quotes. Industry average for AI scribes: $150-200/provider/month.

Compliance & Security

HIPAA Compliant
Yes
Yes
HIPAA Compliant
Otter.ai
Yes
Zoom Clinical Notes
Yes
BAA Available
Yes
Yes
BAA Available
Otter.ai
Yes
Zoom Clinical Notes
Yes
SOC 2 Certified
Yes
Yes
SOC 2 Certified
Otter.ai
Yes
Zoom Clinical Notes
Yes
HITRUST Certified
No
Unknown
HITRUST Certified
Otter.ai
No
Zoom Clinical Notes
Unknown

Features

Mobile App
Yes
Yes
Mobile App
Otter.ai
Yes
Zoom Clinical Notes
Yes
Mental Health Specific
No
No
Mental Health Specific
Otter.ai
No
Zoom Clinical Notes
No

Integrations

Total Integrations
4 integrations
4 integrations
Total Integrations
Otter.ai
4 integrations
Zoom Clinical Notes
4 integrations

AI Scribe Features

Ambient Listening
No
Yes
Ambient Listening
Otter.ai
No
Zoom Clinical Notes
Yes
Dictation Mode
Yes
Yes
Dictation Mode
Otter.ai
Yes
Zoom Clinical Notes
Yes
Note Types
Meeting transcripts, Meeting summaries, Action items
Unknown
Note Types
Otter.ai
Meeting transcripts, Meeting summaries, Action items
Zoom Clinical Notes
Unknown
Languages
Unknown
Unknown
Languages
Otter.ai
Unknown
Zoom Clinical Notes
Unknown
EHR Integration
Native
Native, API
EHR Integration
Otter.ai
Native
Zoom Clinical Notes
Native, API
Native EHR Integrations
Zoom, Google Meet, Salesforce, HubSpot
Zoom for Healthcare
Native EHR Integrations
Otter.ai
Zoom, Google Meet, Salesforce, HubSpot
Zoom Clinical Notes
Zoom for Healthcare
Coding Suggestions
No
Yes
Coding Suggestions
Otter.ai
No
Zoom Clinical Notes
Yes

Support & Fit

Practice Sizes
Medium (11-50), Large (51-200), Enterprise (200+)
Medium (11-50), Large (51-200), Enterprise (200+)
Practice Sizes
Otter.ai
Medium (11-50), Large (51-200), Enterprise (200+)
Zoom Clinical Notes
Medium (11-50), Large (51-200), Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
Otter.ai
Unknown
Zoom Clinical Notes
Unknown

Ready to Get Started?

Visit these tools to learn more or request a personalized demo.

Try Otter.ai
Try Zoom Clinical Notes
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Otter.ai
Zoom Clinical Notes