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Tools/Compare

Otter.ai vs Alma Provider Platform

Show:
Detail:
Attribute
AI Scribe

Otter.ai

provider-network-virtual-care

Alma Provider Platform

Alma (Spring Health)

Otter.ai
Alma Provider Platform
Key Differencesat a glance
Otter.ai:Offers a free tier
Otter.ai:Includes AI-powered features
Alma Provider Platform:Purpose-built for mental health
Alma Provider Platform:More integrations (6)

Overview

Tool Name
Otter.ai
Alma Provider Platform
Tool Name
Otter.ai
Otter.ai
Alma Provider Platform
Alma Provider Platform
What It Is
Meeting transcription. HIPAA on Enterprise only. Free-$30/mo. Not clinical-specific.
$125/mo platform with AI notes, EHR, and weekly pay. Hit by 2024 Optum cuts (up to 30%) and 2026 Aetna cuts. Acquired by Spring Health.
What It Is
Otter.ai
Meeting transcription. HIPAA on Enterprise only. Free-$30/mo. Not clinical-specific.
Alma Provider Platform
$125/mo platform with AI notes, EHR, and weekly pay. Hit by 2024 Optum cuts (up to 30%) and 2026 Aetna cuts. Acquired by Spring Health.
Primary Category
AI Scribe & Documentation
provider-network-virtual-care
Primary Category
Otter.ai
AI Scribe & Documentation
Alma Provider Platform
provider-network-virtual-care
Founded
2016
Unknown
Founded
Otter.ai
2016
Alma Provider Platform
Unknown
Best For
Healthcare admin teams transcribing staff meetings and coordination calls; Enterprise organizations with existing Otter Enterprise contracts wanting HIPAA; Care coordination teams documenting interdisciplinary meetings
Independent therapists wanting premium reimbursement rates; Providers seeking an all-in-one platform (credentialing + EHR + AI notes); Clinicians valuing community features (peer consultation, CE)
Best For
Otter.ai
Healthcare admin teams transcribing staff meetings and coordination calls; Enterprise organizations with existing Otter Enterprise contracts wanting HIPAA; Care coordination teams documenting interdisciplinary meetings
Alma Provider Platform
Independent therapists wanting premium reimbursement rates; Providers seeking an all-in-one platform (credentialing + EHR + AI notes); Clinicians valuing community features (peer consultation, CE)

Pricing

Starting Price
Free tier to $30/mo (Enterprise custom)
$95/month (annual)
Starting Price
Otter.ai
Free tier to $30/mo (Enterprise custom)
Alma Provider Platform
$95/month (annual)
Pricing Model
freemium
Per provider/month
Pricing Model
Otter.ai
freemium
Alma Provider Platform
Per provider/month
Free Trial
Free tier available
No free trial
Free Trial
Otter.ai
Free tier available
Alma Provider Platform
No free trial
Pricing Details
HIPAA compliance is Enterprise-only add-on. Free through Business tiers are NOT suitable for patient data. Enterprise contracts include 7% annual increases and auto-renewal.
No free trial. Alma often negotiates $10-30 higher per-session reimbursement than solo credentialing. At 20 sessions/week, even a $10 rate improvement generates $800/month in additional revenue—more than covering membership. $500 referral bonus for each provider referred.
Pricing Details
Otter.ai
HIPAA compliance is Enterprise-only add-on. Free through Business tiers are NOT suitable for patient data. Enterprise contracts include 7% annual increases and auto-renewal.
Alma Provider Platform
No free trial. Alma often negotiates $10-30 higher per-session reimbursement than solo credentialing. At 20 sessions/week, even a $10 rate improvement generates $800/month in additional revenue—more than covering membership. $500 referral bonus for each provider referred.

Compliance & Security

HIPAA Compliant
Yes
Yes
HIPAA Compliant
Otter.ai
Yes
Alma Provider Platform
Yes
BAA Available
Yes
Yes
BAA Available
Otter.ai
Yes
Alma Provider Platform
Yes
SOC 2 Certified
Yes
Unknown
SOC 2 Certified
Otter.ai
Yes
Alma Provider Platform
Unknown
HITRUST Certified
No
Unknown
HITRUST Certified
Otter.ai
No
Alma Provider Platform
Unknown

Features

Mobile App
Yes
Yes
Mobile App
Otter.ai
Yes
Alma Provider Platform
Yes
Mental Health Specific
No
Yes
Mental Health Specific
Otter.ai
No
Alma Provider Platform
Yes

Integrations

Total Integrations
4 integrations
6 integrations
Total Integrations
Otter.ai
4 integrations
Alma Provider Platform
6 integrations

AI Scribe Features

Ambient Listening
No
No
Ambient Listening
Otter.ai
No
Alma Provider Platform
No
Dictation Mode
Yes
No
Dictation Mode
Otter.ai
Yes
Alma Provider Platform
No
Note Types
Meeting transcripts, Meeting summaries, Action items
Unknown
Note Types
Otter.ai
Meeting transcripts, Meeting summaries, Action items
Alma Provider Platform
Unknown
Languages
Unknown
Unknown
Languages
Otter.ai
Unknown
Alma Provider Platform
Unknown
EHR Integration
Native
Native, API
EHR Integration
Otter.ai
Native
Alma Provider Platform
Native, API
Native EHR Integrations
Zoom, Google Meet, Salesforce, HubSpot
Aetna, Cigna, UnitedHealthcare, Oscar, Oxford
Native EHR Integrations
Otter.ai
Zoom, Google Meet, Salesforce, HubSpot
Alma Provider Platform
Aetna, Cigna, UnitedHealthcare, Oscar, Oxford
Coding Suggestions
No
No
Coding Suggestions
Otter.ai
No
Alma Provider Platform
No

Support & Fit

Practice Sizes
Medium (11-50), Large (51-200), Enterprise (200+)
Solo, Small (2-10)
Practice Sizes
Otter.ai
Medium (11-50), Large (51-200), Enterprise (200+)
Alma Provider Platform
Solo, Small (2-10)
Customer Base
Unknown
Unknown
Customer Base
Otter.ai
Unknown
Alma Provider Platform
Unknown

Ready to Get Started?

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Otter.ai
Alma Provider Platform