White-label telehealth infrastructure for digital health companies. Powers 400+ virtual care brands
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
What It Is
OpenLoop
White-label telehealth infrastructure for digital health companies. Powers 400+ virtual care brands
MDLIVE
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
Primary Category
Telehealth
Telehealth
Primary Category
OpenLoop
Telehealth
MDLIVE
Telehealth
Founded
Unknown
Unknown
Founded
OpenLoop
Unknown
MDLIVE
Unknown
Best For
Not specified
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Best For
OpenLoop
Not specified
MDLIVE
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Pricing
Starting Price
Custom quote required
$179/initial therapy visit
Starting Price
OpenLoop
Custom quote required
MDLIVE
$179/initial therapy visit
Pricing Model
enterprise-custom
Per provider/month
Pricing Model
OpenLoop
enterprise-custom
MDLIVE
Per provider/month
Free Trial
No free trial
No free trial
Free Trial
OpenLoop
No free trial
MDLIVE
No free trial
Pricing Details
White-label telehealth infrastructure for digital health companies. NOT for individual practices—OpenLoop powers other brands' telehealth services. 400+ virtual care brands, 16,000+ clinicians, 1M+ patient visits. Services: clinician staffing, licensing/credentialing, technology platform, RCM, pharmacy, diagnostics. Launch white-label telehealth in days.
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Pricing Details
OpenLoop
White-label telehealth infrastructure for digital health companies. NOT for individual practices—OpenLoop powers other brands' telehealth services. 400+ virtual care brands, 16,000+ clinicians, 1M+ patient visits. Services: clinician staffing, licensing/credentialing, technology platform, RCM, pharmacy, diagnostics. Launch white-label telehealth in days.
MDLIVE
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
OpenLoop
Yes
MDLIVE
Yes
BAA Available
Yes
Yes
BAA Available
OpenLoop
Yes
MDLIVE
Yes
SOC 2 Certified
Unknown
Yes
SOC 2 Certified
OpenLoop
Unknown
MDLIVE
Yes
HITRUST Certified
Unknown
Unknown
HITRUST Certified
OpenLoop
Unknown
MDLIVE
Unknown
Features
Mobile App
No
Yes
Mobile App
OpenLoop
No
MDLIVE
Yes
Mental Health Specific
No
No
Mental Health Specific
OpenLoop
No
MDLIVE
No
Integrations
Total Integrations
None listed
2 integrations
Total Integrations
OpenLoop
None listed
MDLIVE
2 integrations
Support & Fit
Practice Sizes
Medium (11-50), Large (51-200), Enterprise (200+)
Large (51-200), Enterprise (200+)
Practice Sizes
OpenLoop
Medium (11-50), Large (51-200), Enterprise (200+)
MDLIVE
Large (51-200), Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
OpenLoop
Unknown
MDLIVE
Unknown
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