Out-of-network therapists wanting free claims submission; Practices seeking guaranteed claim success or refund; Therapists wanting to offer OON benefits without superbills
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Best For
Mentaya
Out-of-network therapists wanting free claims submission; Practices seeking guaranteed claim success or refund; Therapists wanting to offer OON benefits without superbills
BetterHelp
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Pricing
Starting Price
Free for therapists
No upfront cost
Starting Price
Mentaya
Free for therapists
BetterHelp
No upfront cost
Pricing Model
free
enterprise-custom
Pricing Model
Mentaya
free
BetterHelp
enterprise-custom
Free Trial
Free tier available
Free tier available
Free Trial
Mentaya
Free tier available
BetterHelp
Free tier available
Pricing Details
100% free for therapists with no hidden fees. Client fee is 5% per claim (e.g., $200 session = $10 fee). Therapists can absorb the fee to offer free claim submission. 100% refund guarantee if claim cannot be successfully submitted.
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Pricing Details
Mentaya
100% free for therapists with no hidden fees. Client fee is 5% per claim (e.g., $200 session = $10 fee). Therapists can absorb the fee to offer free claim submission. 100% refund guarantee if claim cannot be successfully submitted.
BetterHelp
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
Mentaya
Yes
BetterHelp
Yes
BAA Available
Yes
Yes
BAA Available
Mentaya
Yes
BetterHelp
Yes
SOC 2 Certified
Unknown
Unknown
SOC 2 Certified
Mentaya
Unknown
BetterHelp
Unknown
HITRUST Certified
Unknown
Unknown
HITRUST Certified
Mentaya
Unknown
BetterHelp
Unknown
Features
Mobile App
No
Yes
Mobile App
Mentaya
No
BetterHelp
Yes
Mental Health Specific
Yes
Yes
Mental Health Specific
Mentaya
Yes
BetterHelp
Yes
Integrations
Total Integrations
3 integrations
None listed
Total Integrations
Mentaya
3 integrations
BetterHelp
None listed
Clearinghouse
None
None
Clearinghouse
Mentaya
None
BetterHelp
None
Billing Features
Claims Submission
Yes
No
Claims Submission
Mentaya
Yes
BetterHelp
No
Eligibility Verification
No
No
Eligibility Verification
Mentaya
No
BetterHelp
No
ERA Processing
Yes
No
ERA Processing
Mentaya
Yes
BetterHelp
No
Support & Fit
Practice Sizes
Solo, Small (2-10), Medium (11-50)
Solo, Small (2-10)
Practice Sizes
Mentaya
Solo, Small (2-10), Medium (11-50)
BetterHelp
Solo, Small (2-10)
Customer Base
Unknown
Unknown
Customer Base
Mentaya
Unknown
BetterHelp
Unknown
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