HeyPsych
Find SupportPractice ArchitectBrowseSearch

If you're in crisis, help is available 24/7

Call or text 988|More resources
HeyPsych

Better mental health starts with better decisions.

Learn about our clinical review process

Explore

  • Conditions
  • Treatments
  • Tools
  • Find Care

Resources

  • Learn
  • Assessments
  • Support & Crisis
  • For Clinicians

Company

  • About
  • Privacy
  • Terms
  • Contact

© 2026 HeyPsych. All rights reserved.

HeyPsych provides decision-support information. Not a substitute for professional medical advice.

Tools/Compare

Mentaya vs Amwell

Show:
Detail:
Attribute
Billing

Mentaya

Telehealth

Amwell

Amwell (American Well Corporation)

Mentaya
Amwell
Key Differencesat a glance
Mentaya:Offers a free tier
Mentaya:Purpose-built for mental health
Amwell:Includes AI-powered features
Amwell:Includes e-prescribing

Overview

Tool Name
Mentaya
Amwell
Tool Name
Mentaya
Mentaya
Amwell
Amwell
What It Is
Free out-of-network claims submission for therapists with 5% client fee and 100% refund guarantee on failed claims.
Amwell is an enterprise telehealth platform and one of the largest virtual care providers in the US, offering white-label solutions for health systems, insurers, and employers with comprehensive...
What It Is
Mentaya
Free out-of-network claims submission for therapists with 5% client fee and 100% refund guarantee on failed claims.
Amwell
Amwell is an enterprise telehealth platform and one of the largest virtual care providers in the US, offering white-label solutions for health systems, insurers, and employers with comprehensive...
Primary Category
billing-rcm-insurance
Telehealth
Primary Category
Mentaya
billing-rcm-insurance
Amwell
Telehealth
Founded
Unknown
Unknown
Founded
Mentaya
Unknown
Amwell
Unknown
Best For
Out-of-network therapists wanting free claims submission; Practices seeking guaranteed claim success or refund; Therapists wanting to offer OON benefits without superbills
Health systems and hospitals seeking a white-label enterprise telehealth platform; Insurers and employers offering virtual care benefits to members; Organizations needing multi-specialty telehealth including mental health
Best For
Mentaya
Out-of-network therapists wanting free claims submission; Practices seeking guaranteed claim success or refund; Therapists wanting to offer OON benefits without superbills
Amwell
Health systems and hospitals seeking a white-label enterprise telehealth platform; Insurers and employers offering virtual care benefits to members; Organizations needing multi-specialty telehealth including mental health

Pricing

Starting Price
Free for therapists
Custom quote required
Starting Price
Mentaya
Free for therapists
Amwell
Custom quote required
Pricing Model
free
enterprise-custom
Pricing Model
Mentaya
free
Amwell
enterprise-custom
Free Trial
Free tier available
No free trial
Free Trial
Mentaya
Free tier available
Amwell
No free trial
Pricing Details
100% free for therapists with no hidden fees. Client fee is 5% per claim (e.g., $200 session = $10 fee). Therapists can absorb the fee to offer free claim submission. 100% refund guarantee if claim cannot be successfully submitted.
Enterprise-focused pricing with custom quotes. Consumer pricing available through Amwell Now or insurance-sponsored access.
Pricing Details
Mentaya
100% free for therapists with no hidden fees. Client fee is 5% per claim (e.g., $200 session = $10 fee). Therapists can absorb the fee to offer free claim submission. 100% refund guarantee if claim cannot be successfully submitted.
Amwell
Enterprise-focused pricing with custom quotes. Consumer pricing available through Amwell Now or insurance-sponsored access.

Compliance & Security

HIPAA Compliant
Yes
Yes
HIPAA Compliant
Mentaya
Yes
Amwell
Yes
BAA Available
Yes
Yes
BAA Available
Mentaya
Yes
Amwell
Yes
SOC 2 Certified
Unknown
Yes
SOC 2 Certified
Mentaya
Unknown
Amwell
Yes
HITRUST Certified
Unknown
Yes
HITRUST Certified
Mentaya
Unknown
Amwell
Yes

Features

Mobile App
No
Yes
Mobile App
Mentaya
No
Amwell
Yes
Mental Health Specific
Yes
No
Mental Health Specific
Mentaya
Yes
Amwell
No

Integrations

Total Integrations
3 integrations
None listed
Total Integrations
Mentaya
3 integrations
Amwell
None listed
Clearinghouse
None
None
Clearinghouse
Mentaya
None
Amwell
None

Billing Features

Claims Submission
Yes
No
Claims Submission
Mentaya
Yes
Amwell
No
Eligibility Verification
No
No
Eligibility Verification
Mentaya
No
Amwell
No
ERA Processing
Yes
No
ERA Processing
Mentaya
Yes
Amwell
No

Support & Fit

Practice Sizes
Solo, Small (2-10), Medium (11-50)
Large (51-200), Enterprise (200+)
Practice Sizes
Mentaya
Solo, Small (2-10), Medium (11-50)
Amwell
Large (51-200), Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
Mentaya
Unknown
Amwell
Unknown

Ready to Get Started?

Visit these tools to learn more or request a personalized demo.

Try Mentaya
Try Amwell
Browse all tools
Mentaya
Amwell