Mend is an enterprise-grade telehealth platform focused on patient engagement and reducing no-shows with AI-powered predictive analytics and automated outreach.
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
What It Is
Mend
Mend is an enterprise-grade telehealth platform focused on patient engagement and reducing no-shows with AI-powered predictive analytics and automated outreach.
MDLIVE
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
Primary Category
Telehealth
Telehealth
Primary Category
Mend
Telehealth
MDLIVE
Telehealth
Founded
Unknown
Unknown
Founded
Mend
Unknown
MDLIVE
Unknown
Best For
Healthcare organizations seeking to reduce no-show rates; Multi-specialty practices needing robust patient engagement automation; Behavioral health and mental health organizations with high patient volumes
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Best For
Mend
Healthcare organizations seeking to reduce no-show rates; Multi-specialty practices needing robust patient engagement automation; Behavioral health and mental health organizations with high patient volumes
MDLIVE
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Pricing
Starting Price
Custom quote required
$179/initial therapy visit
Starting Price
Mend
Custom quote required
MDLIVE
$179/initial therapy visit
Pricing Model
enterprise-custom
Per provider/month
Pricing Model
Mend
enterprise-custom
MDLIVE
Per provider/month
Free Trial
No free trial
No free trial
Free Trial
Mend
No free trial
MDLIVE
No free trial
Pricing Details
Pricing based on organization size and patient volume. Contact sales for quote. Typically structured as per-provider or per-visit pricing.
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Pricing Details
Mend
Pricing based on organization size and patient volume. Contact sales for quote. Typically structured as per-provider or per-visit pricing.
MDLIVE
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
Mend
Yes
MDLIVE
Yes
BAA Available
Yes
Yes
BAA Available
Mend
Yes
MDLIVE
Yes
SOC 2 Certified
Yes
Yes
SOC 2 Certified
Mend
Yes
MDLIVE
Yes
HITRUST Certified
Unknown
Unknown
HITRUST Certified
Mend
Unknown
MDLIVE
Unknown
Features
Mobile App
Yes
Yes
Mobile App
Mend
Yes
MDLIVE
Yes
Mental Health Specific
No
No
Mental Health Specific
Mend
No
MDLIVE
No
Integrations
Total Integrations
None listed
2 integrations
Total Integrations
Mend
None listed
MDLIVE
2 integrations
Support & Fit
Practice Sizes
Medium (11-50), Large (51-200), Enterprise (200+)
Large (51-200), Enterprise (200+)
Practice Sizes
Mend
Medium (11-50), Large (51-200), Enterprise (200+)
MDLIVE
Large (51-200), Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
Mend
Unknown
MDLIVE
Unknown
Ready to Get Started?
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