Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
The largest telehealth provider in the US, offering 24/7 virtual care including mental health services via BetterHelp integration.
What It Is
MDLIVE
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
Teladoc Health
The largest telehealth provider in the US, offering 24/7 virtual care including mental health services via BetterHelp integration.
Primary Category
Telehealth
Telehealth
Primary Category
MDLIVE
Telehealth
Teladoc Health
Telehealth
Founded
Unknown
Unknown
Founded
MDLIVE
Unknown
Teladoc Health
Unknown
Best For
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Employees with Teladoc as a covered benefit through their employer; Patients seeking comprehensive telehealth (urgent care, mental health, specialty); Adults needing quick access to therapy or psychiatry
Best For
MDLIVE
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Teladoc Health
Employees with Teladoc as a covered benefit through their employer; Patients seeking comprehensive telehealth (urgent care, mental health, specialty); Adults needing quick access to therapy or psychiatry
Pricing
Starting Price
$179/initial therapy visit
$0 (with employer/insurance benefit)
Starting Price
MDLIVE
$179/initial therapy visit
Teladoc Health
$0 (with employer/insurance benefit)
Pricing Model
Per provider/month
Per provider/month
Pricing Model
MDLIVE
Per provider/month
Teladoc Health
Per provider/month
Free Trial
No free trial
No free trial
Free Trial
MDLIVE
No free trial
Teladoc Health
No free trial
Pricing Details
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Covered benefit for millions through employers and insurers. In-network with most major carriers. BetterHelp mental health services available. HSA/FSA accepted.
Pricing Details
MDLIVE
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Teladoc Health
Covered benefit for millions through employers and insurers. In-network with most major carriers. BetterHelp mental health services available. HSA/FSA accepted.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
MDLIVE
Yes
Teladoc Health
Yes
BAA Available
Yes
Yes
BAA Available
MDLIVE
Yes
Teladoc Health
Yes
SOC 2 Certified
Yes
Yes
SOC 2 Certified
MDLIVE
Yes
Teladoc Health
Yes
HITRUST Certified
Unknown
Yes
HITRUST Certified
MDLIVE
Unknown
Teladoc Health
Yes
Features
Mobile App
Yes
Yes
Mobile App
MDLIVE
Yes
Teladoc Health
Yes
Mental Health Specific
No
No
Mental Health Specific
MDLIVE
No
Teladoc Health
No
Integrations
Total Integrations
2 integrations
4 integrations
Total Integrations
MDLIVE
2 integrations
Teladoc Health
4 integrations
Support & Fit
Practice Sizes
Large (51-200), Enterprise (200+)
Large (51-200), Enterprise (200+)
Practice Sizes
MDLIVE
Large (51-200), Enterprise (200+)
Teladoc Health
Large (51-200), Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
MDLIVE
Unknown
Teladoc Health
Unknown
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