Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
Specialized outsourced billing for mental health and behavioral health practices.
What It Is
MDLIVE
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
Behavioral Health Billing Services
Specialized outsourced billing for mental health and behavioral health practices.
Primary Category
Telehealth
billing-rcm-insurance
Primary Category
MDLIVE
Telehealth
Behavioral Health Billing Services
billing-rcm-insurance
Founded
Unknown
Unknown
Founded
MDLIVE
Unknown
Behavioral Health Billing Services
Unknown
Best For
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Mental health practices seeking specialized billing expertise; Behavioral health agencies with complex authorization requirements; Substance use disorder treatment facilities
Best For
MDLIVE
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Behavioral Health Billing Services
Mental health practices seeking specialized billing expertise; Behavioral health agencies with complex authorization requirements; Substance use disorder treatment facilities
Pricing
Starting Price
$179/initial therapy visit
5% of collections
Starting Price
MDLIVE
$179/initial therapy visit
Behavioral Health Billing Services
5% of collections
Pricing Model
Per provider/month
revenue-share
Pricing Model
MDLIVE
Per provider/month
Behavioral Health Billing Services
revenue-share
Free Trial
No free trial
No free trial
Free Trial
MDLIVE
No free trial
Behavioral Health Billing Services
No free trial
Pricing Details
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
No additional details
Pricing Details
MDLIVE
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Behavioral Health Billing Services
No additional details
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
MDLIVE
Yes
Behavioral Health Billing Services
Yes
BAA Available
Yes
Unknown
BAA Available
MDLIVE
Yes
Behavioral Health Billing Services
Unknown
SOC 2 Certified
Yes
Unknown
SOC 2 Certified
MDLIVE
Yes
Behavioral Health Billing Services
Unknown
HITRUST Certified
Unknown
Unknown
HITRUST Certified
MDLIVE
Unknown
Behavioral Health Billing Services
Unknown
Features
Mobile App
Yes
No
Mobile App
MDLIVE
Yes
Behavioral Health Billing Services
No
Mental Health Specific
No
No
Mental Health Specific
MDLIVE
No
Behavioral Health Billing Services
No
Integrations
Total Integrations
2 integrations
None listed
Total Integrations
MDLIVE
2 integrations
Behavioral Health Billing Services
None listed
Clearinghouse
Cigna Healthcare
None
Clearinghouse
MDLIVE
Cigna Healthcare
Behavioral Health Billing Services
None
Billing Features
Claims Submission
No
No
Claims Submission
MDLIVE
No
Behavioral Health Billing Services
No
Eligibility Verification
No
No
Eligibility Verification
MDLIVE
No
Behavioral Health Billing Services
No
ERA Processing
No
No
ERA Processing
MDLIVE
No
Behavioral Health Billing Services
No
Support & Fit
Practice Sizes
Large (51-200), Enterprise (200+)
Solo, Small (2-10), Medium (11-50)
Practice Sizes
MDLIVE
Large (51-200), Enterprise (200+)
Behavioral Health Billing Services
Solo, Small (2-10), Medium (11-50)
Customer Base
Unknown
Unknown
Customer Base
MDLIVE
Unknown
Behavioral Health Billing Services
Unknown
Ready to Get Started?
Visit these tools to learn more or request a personalized demo.
