Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
Free multi-payer portal for eligibility verification and claims submission.
What It Is
MDLIVE
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
Availity
Free multi-payer portal for eligibility verification and claims submission.
Primary Category
Telehealth
billing-rcm-insurance
Primary Category
MDLIVE
Telehealth
Availity
billing-rcm-insurance
Founded
Unknown
Unknown
Founded
MDLIVE
Unknown
Availity
Unknown
Best For
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Solo and small practices needing free eligibility verification; Providers billing commercial payers seeking cost-effective solutions; Multi-specialty groups needing comprehensive payer connectivity
Best For
MDLIVE
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Availity
Solo and small practices needing free eligibility verification; Providers billing commercial payers seeking cost-effective solutions; Multi-specialty groups needing comprehensive payer connectivity
Pricing
Starting Price
$179/initial therapy visit
$0/month
Starting Price
MDLIVE
$179/initial therapy visit
Availity
$0/month
Pricing Model
Per provider/month
freemium
Pricing Model
MDLIVE
Per provider/month
Availity
freemium
Free Trial
No free trial
Free tier available
Free Trial
MDLIVE
No free trial
Availity
Free tier available
Pricing Details
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
No additional details
Pricing Details
MDLIVE
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Availity
No additional details
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
MDLIVE
Yes
Availity
Yes
BAA Available
Yes
Unknown
BAA Available
MDLIVE
Yes
Availity
Unknown
SOC 2 Certified
Yes
Yes
SOC 2 Certified
MDLIVE
Yes
Availity
Yes
HITRUST Certified
Unknown
Unknown
HITRUST Certified
MDLIVE
Unknown
Availity
Unknown
Features
Mobile App
Yes
No
Mobile App
MDLIVE
Yes
Availity
No
Mental Health Specific
No
No
Mental Health Specific
MDLIVE
No
Availity
No
Integrations
Total Integrations
2 integrations
None listed
Total Integrations
MDLIVE
2 integrations
Availity
None listed
Clearinghouse
Cigna Healthcare
None
Clearinghouse
MDLIVE
Cigna Healthcare
Availity
None
Billing Features
Claims Submission
No
Yes
Claims Submission
MDLIVE
No
Availity
Yes
Eligibility Verification
No
Yes
Eligibility Verification
MDLIVE
No
Availity
Yes
ERA Processing
No
Yes
ERA Processing
MDLIVE
No
Availity
Yes
Support & Fit
Practice Sizes
Large (51-200), Enterprise (200+)
Solo, Small (2-10), Medium (11-50)
Practice Sizes
MDLIVE
Large (51-200), Enterprise (200+)
Availity
Solo, Small (2-10), Medium (11-50)
Customer Base
Unknown
Unknown
Customer Base
MDLIVE
Unknown
Availity
Unknown
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