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Tools/Compare

MDLIVE vs Alma Provider Platform

Show:
Detail:
Attribute
Telehealth

MDLIVE

MDLIVE / Evernorth (Cigna)

provider-network-virtual-care

Alma Provider Platform

Alma (Spring Health)

MDLIVE
Alma Provider Platform
Key Differencesat a glance
MDLIVE:Includes e-prescribing
Alma Provider Platform:Purpose-built for mental health
Alma Provider Platform:More integrations (6)

Overview

Tool Name
MDLIVE
Alma Provider Platform
Tool Name
MDLIVE
MDLIVE
Alma Provider Platform
Alma Provider Platform
What It Is
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
$125/mo platform with AI notes, EHR, and weekly pay. Hit by 2024 Optum cuts (up to 30%) and 2026 Aetna cuts. Acquired by Spring Health.
What It Is
MDLIVE
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
Alma Provider Platform
$125/mo platform with AI notes, EHR, and weekly pay. Hit by 2024 Optum cuts (up to 30%) and 2026 Aetna cuts. Acquired by Spring Health.
Primary Category
Telehealth
provider-network-virtual-care
Primary Category
MDLIVE
Telehealth
Alma Provider Platform
provider-network-virtual-care
Founded
Unknown
Unknown
Founded
MDLIVE
Unknown
Alma Provider Platform
Unknown
Best For
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Independent therapists wanting premium reimbursement rates; Providers seeking an all-in-one platform (credentialing + EHR + AI notes); Clinicians valuing community features (peer consultation, CE)
Best For
MDLIVE
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Alma Provider Platform
Independent therapists wanting premium reimbursement rates; Providers seeking an all-in-one platform (credentialing + EHR + AI notes); Clinicians valuing community features (peer consultation, CE)

Pricing

Starting Price
$179/initial therapy visit
$95/month (annual)
Starting Price
MDLIVE
$179/initial therapy visit
Alma Provider Platform
$95/month (annual)
Pricing Model
Per provider/month
Per provider/month
Pricing Model
MDLIVE
Per provider/month
Alma Provider Platform
Per provider/month
Free Trial
No free trial
No free trial
Free Trial
MDLIVE
No free trial
Alma Provider Platform
No free trial
Pricing Details
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
No free trial. Alma often negotiates $10-30 higher per-session reimbursement than solo credentialing. At 20 sessions/week, even a $10 rate improvement generates $800/month in additional revenue—more than covering membership. $500 referral bonus for each provider referred.
Pricing Details
MDLIVE
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Alma Provider Platform
No free trial. Alma often negotiates $10-30 higher per-session reimbursement than solo credentialing. At 20 sessions/week, even a $10 rate improvement generates $800/month in additional revenue—more than covering membership. $500 referral bonus for each provider referred.

Compliance & Security

HIPAA Compliant
Yes
Yes
HIPAA Compliant
MDLIVE
Yes
Alma Provider Platform
Yes
BAA Available
Yes
Yes
BAA Available
MDLIVE
Yes
Alma Provider Platform
Yes
SOC 2 Certified
Yes
Unknown
SOC 2 Certified
MDLIVE
Yes
Alma Provider Platform
Unknown
HITRUST Certified
Unknown
Unknown
HITRUST Certified
MDLIVE
Unknown
Alma Provider Platform
Unknown

Features

Mobile App
Yes
Yes
Mobile App
MDLIVE
Yes
Alma Provider Platform
Yes
Mental Health Specific
No
Yes
Mental Health Specific
MDLIVE
No
Alma Provider Platform
Yes

Integrations

Total Integrations
2 integrations
6 integrations
Total Integrations
MDLIVE
2 integrations
Alma Provider Platform
6 integrations

Support & Fit

Practice Sizes
Large (51-200), Enterprise (200+)
Solo, Small (2-10)
Practice Sizes
MDLIVE
Large (51-200), Enterprise (200+)
Alma Provider Platform
Solo, Small (2-10)
Customer Base
Unknown
Unknown
Customer Base
MDLIVE
Unknown
Alma Provider Platform
Unknown

Ready to Get Started?

Visit these tools to learn more or request a personalized demo.

Try MDLIVE
Try Alma Provider Platform
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MDLIVE
Alma Provider Platform