Behavioral health EHR with the industry's largest clinical phrase library for rapid documentation.
Amwell is an enterprise telehealth platform and one of the largest virtual care providers in the US, offering white-label solutions for health systems, insurers, and employers with comprehensive...
What It Is
ICANotes
Behavioral health EHR with the industry's largest clinical phrase library for rapid documentation.
Amwell
Amwell is an enterprise telehealth platform and one of the largest virtual care providers in the US, offering white-label solutions for health systems, insurers, and employers with comprehensive...
Primary Category
EHR & Practice Management
Telehealth
Primary Category
ICANotes
EHR & Practice Management
Amwell
Telehealth
Founded
Unknown
Unknown
Founded
ICANotes
Unknown
Amwell
Unknown
Best For
Clinicians who want to dramatically reduce documentation time; Psychiatrists needing e-prescribing with EPCS capabilities; Practices wanting audit-ready, comprehensive clinical notes
Health systems and hospitals seeking a white-label enterprise telehealth platform; Insurers and employers offering virtual care benefits to members; Organizations needing multi-specialty telehealth including mental health
Best For
ICANotes
Clinicians who want to dramatically reduce documentation time; Psychiatrists needing e-prescribing with EPCS capabilities; Practices wanting audit-ready, comprehensive clinical notes
Amwell
Health systems and hospitals seeking a white-label enterprise telehealth platform; Insurers and employers offering virtual care benefits to members; Organizations needing multi-specialty telehealth including mental health
Pricing
Starting Price
$35-$213/provider/month
Custom quote required
Starting Price
ICANotes
$35-$213/provider/month
Amwell
Custom quote required
Pricing Model
Per provider/month
enterprise-custom
Pricing Model
ICANotes
Per provider/month
Amwell
enterprise-custom
Free Trial
30 days
No free trial
Free Trial
ICANotes
30 days
Amwell
No free trial
Pricing Details
Role-based pricing—therapists pay less than prescribers. No setup fee for non-prescribers. One-time activation fee for prescribers due to DrFirst e-Prescribing configuration. 75,000+ phrase content library included.
Enterprise-focused pricing with custom quotes. Consumer pricing available through Amwell Now or insurance-sponsored access.
Pricing Details
ICANotes
Role-based pricing—therapists pay less than prescribers. No setup fee for non-prescribers. One-time activation fee for prescribers due to DrFirst e-Prescribing configuration. 75,000+ phrase content library included.
Amwell
Enterprise-focused pricing with custom quotes. Consumer pricing available through Amwell Now or insurance-sponsored access.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
ICANotes
Yes
Amwell
Yes
BAA Available
Yes
Yes
BAA Available
ICANotes
Yes
Amwell
Yes
SOC 2 Certified
Unknown
Yes
SOC 2 Certified
ICANotes
Unknown
Amwell
Yes
HITRUST Certified
Unknown
Yes
HITRUST Certified
ICANotes
Unknown
Amwell
Yes
Features
Telehealth Included
Yes
Yes
Telehealth Included
ICANotes
Yes
Amwell
Yes
Billing/Claims
Yes
No
Billing/Claims
ICANotes
Yes
Amwell
No
e-Prescribing
Yes
Yes
e-Prescribing
ICANotes
Yes
Amwell
Yes
Patient Portal
Yes
Yes
Patient Portal
ICANotes
Yes
Amwell
Yes
Mobile App
No
Yes
Mobile App
ICANotes
No
Amwell
Yes
Mental Health Specific
Yes
No
Mental Health Specific
ICANotes
Yes
Amwell
No
Integrations
Total Integrations
3 integrations
None listed
Total Integrations
ICANotes
3 integrations
Amwell
None listed
Calendar Sync
None
None
Calendar Sync
ICANotes
None
Amwell
None
Clearinghouse
Office Ally
None
Clearinghouse
ICANotes
Office Ally
Amwell
None
EHR Features
Scheduling
Yes
No
Scheduling
ICANotes
Yes
Amwell
No
Clinical Notes
Yes
No
Clinical Notes
ICANotes
Yes
Amwell
No
Treatment Planning
Yes
No
Treatment Planning
ICANotes
Yes
Amwell
No
Billing Features
Claims Submission
Yes
No
Claims Submission
ICANotes
Yes
Amwell
No
Eligibility Verification
Yes
No
Eligibility Verification
ICANotes
Yes
Amwell
No
Support & Fit
Practice Sizes
Solo, Small (2-10), Medium (11-50)
Large (51-200), Enterprise (200+)
Practice Sizes
ICANotes
Solo, Small (2-10), Medium (11-50)
Amwell
Large (51-200), Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
ICANotes
Unknown
Amwell
Unknown
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