Telehealth and patient engagement platform from eClinicalWorks.
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
What It Is
Healow (eClinicalWorks)
Telehealth and patient engagement platform from eClinicalWorks.
MDLIVE
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
Primary Category
Telehealth
Telehealth
Primary Category
Healow (eClinicalWorks)
Telehealth
MDLIVE
Telehealth
Founded
Unknown
Unknown
Founded
Healow (eClinicalWorks)
Unknown
MDLIVE
Unknown
Best For
eClinicalWorks EHR users seeking integrated telehealth; Practices needing EHR-agnostic telehealth that works with any system; Mental health practices wanting high online booking adoption
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Best For
Healow (eClinicalWorks)
eClinicalWorks EHR users seeking integrated telehealth; Practices needing EHR-agnostic telehealth that works with any system; Mental health practices wanting high online booking adoption
MDLIVE
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Pricing
Starting Price
Contact for pricing
$179/initial therapy visit
Starting Price
Healow (eClinicalWorks)
Contact for pricing
MDLIVE
$179/initial therapy visit
Pricing Model
usage-based
Per provider/month
Pricing Model
Healow (eClinicalWorks)
usage-based
MDLIVE
Per provider/month
Free Trial
No free trial
No free trial
Free Trial
Healow (eClinicalWorks)
No free trial
MDLIVE
No free trial
Pricing Details
No additional details
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Pricing Details
Healow (eClinicalWorks)
No additional details
MDLIVE
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
Healow (eClinicalWorks)
Yes
MDLIVE
Yes
BAA Available
Unknown
Yes
BAA Available
Healow (eClinicalWorks)
Unknown
MDLIVE
Yes
SOC 2 Certified
Unknown
Yes
SOC 2 Certified
Healow (eClinicalWorks)
Unknown
MDLIVE
Yes
HITRUST Certified
Unknown
Unknown
HITRUST Certified
Healow (eClinicalWorks)
Unknown
MDLIVE
Unknown
Features
Mobile App
Yes
Yes
Mobile App
Healow (eClinicalWorks)
Yes
MDLIVE
Yes
Mental Health Specific
No
No
Mental Health Specific
Healow (eClinicalWorks)
No
MDLIVE
No
Integrations
Total Integrations
None listed
2 integrations
Total Integrations
Healow (eClinicalWorks)
None listed
MDLIVE
2 integrations
Support & Fit
Practice Sizes
Solo, Small (2-10), Medium (11-50)
Large (51-200), Enterprise (200+)
Practice Sizes
Healow (eClinicalWorks)
Solo, Small (2-10), Medium (11-50)
MDLIVE
Large (51-200), Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
Healow (eClinicalWorks)
Unknown
MDLIVE
Unknown
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