Free HIPAA-compliant telehealth platform with no downloads for patients
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
What It Is
Doxy.me
Free HIPAA-compliant telehealth platform with no downloads for patients
MDLIVE
Major telehealth platform with 24/7 psychiatry and therapy services, backed by Cigna's Evernorth.
Primary Category
Telehealth
Telehealth
Primary Category
Doxy.me
Telehealth
MDLIVE
Telehealth
Founded
Unknown
Unknown
Founded
Doxy.me
Unknown
MDLIVE
Unknown
Best For
Solo practitioners; therapists; and small practices seeking a free or low-cost HIPAA-compliant telehealth solution with minimal patient friction
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Best For
Doxy.me
Solo practitioners; therapists; and small practices seeking a free or low-cost HIPAA-compliant telehealth solution with minimal patient friction
MDLIVE
Patients needing quick access to mental health services through insurance; Employers and health plans seeking telehealth benefits for members; Individuals wanting 24/7 access to psychiatric care
Pricing
Starting Price
Free (paid plans from $29/mo)
$179/initial therapy visit
Starting Price
Doxy.me
Free (paid plans from $29/mo)
MDLIVE
$179/initial therapy visit
Pricing Model
freemium
Per provider/month
Pricing Model
Doxy.me
freemium
MDLIVE
Per provider/month
Free Trial
Free tier available
No free trial
Free Trial
Doxy.me
Free tier available
MDLIVE
No free trial
Pricing Details
Free version has no time limits and is HIPAA compliant—often sufficient for solo practices. All paid plans are HIPAA compliant with BAA.
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Pricing Details
Doxy.me
Free version has no time limits and is HIPAA compliant—often sufficient for solo practices. All paid plans are HIPAA compliant with BAA.
MDLIVE
76% of users pay via insurance with $0-30 average copay. Accepts Cigna, Humana, BCBS, Aetna, some Medicare/Medicaid plans. Enterprise pricing available for employers and health plans.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
Doxy.me
Yes
MDLIVE
Yes
BAA Available
Yes
Yes
BAA Available
Doxy.me
Yes
MDLIVE
Yes
SOC 2 Certified
Unknown
Yes
SOC 2 Certified
Doxy.me
Unknown
MDLIVE
Yes
HITRUST Certified
Unknown
Unknown
HITRUST Certified
Doxy.me
Unknown
MDLIVE
Unknown
Features
Mobile App
No
Yes
Mobile App
Doxy.me
No
MDLIVE
Yes
Mental Health Specific
No
No
Mental Health Specific
Doxy.me
No
MDLIVE
No
Integrations
Total Integrations
None listed
2 integrations
Total Integrations
Doxy.me
None listed
MDLIVE
2 integrations
Support & Fit
Practice Sizes
Solo, Small (2-10), Enterprise (200+)
Large (51-200), Enterprise (200+)
Practice Sizes
Doxy.me
Solo, Small (2-10), Enterprise (200+)
MDLIVE
Large (51-200), Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
Doxy.me
Unknown
MDLIVE
Unknown
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