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Tools/Compare

Candid Health vs Mentaya

Show:
Detail:
Attribute
Billing

Candid Health

Billing

Mentaya

Candid Health
Mentaya
Key Differencesat a glance
Candid Health:Includes AI-powered features
Candid Health:More integrations (6)
Mentaya:Offers a free tier
Mentaya:Purpose-built for mental health

Overview

Tool Name
Candid Health
Mentaya
Tool Name
Candid Health
Candid Health
Mentaya
Mentaya
What It Is
AI-powered RCM automation with claims autocorrection
Free out-of-network claims submission for therapists with 5% client fee and 100% refund guarantee on failed claims.
What It Is
Candid Health
AI-powered RCM automation with claims autocorrection
Mentaya
Free out-of-network claims submission for therapists with 5% client fee and 100% refund guarantee on failed claims.
Primary Category
billing-rcm-insurance
billing-rcm-insurance
Primary Category
Candid Health
billing-rcm-insurance
Mentaya
billing-rcm-insurance
Founded
2020
Unknown
Founded
Candid Health
2020
Mentaya
Unknown
Best For
Growing practices wanting to automate RCM; Organizations frustrated with high denial rates; Telehealth companies needing scalable billing
Out-of-network therapists wanting free claims submission; Practices seeking guaranteed claim success or refund; Therapists wanting to offer OON benefits without superbills
Best For
Candid Health
Growing practices wanting to automate RCM; Organizations frustrated with high denial rates; Telehealth companies needing scalable billing
Mentaya
Out-of-network therapists wanting free claims submission; Practices seeking guaranteed claim success or refund; Therapists wanting to offer OON benefits without superbills

Pricing

Starting Price
Custom quote required
Free for therapists
Starting Price
Candid Health
Custom quote required
Mentaya
Free for therapists
Pricing Model
Per provider/month
free
Pricing Model
Candid Health
Per provider/month
Mentaya
free
Free Trial
No free trial
Free tier available
Free Trial
Candid Health
No free trial
Mentaya
Free tier available
Pricing Details
Percentage of collections model aligns incentives. No upfront costs. Named Best RCM Software 2025 by multiple publications.
100% free for therapists with no hidden fees. Client fee is 5% per claim (e.g., $200 session = $10 fee). Therapists can absorb the fee to offer free claim submission. 100% refund guarantee if claim cannot be successfully submitted.
Pricing Details
Candid Health
Percentage of collections model aligns incentives. No upfront costs. Named Best RCM Software 2025 by multiple publications.
Mentaya
100% free for therapists with no hidden fees. Client fee is 5% per claim (e.g., $200 session = $10 fee). Therapists can absorb the fee to offer free claim submission. 100% refund guarantee if claim cannot be successfully submitted.

Compliance & Security

HIPAA Compliant
Yes
Yes
HIPAA Compliant
Candid Health
Yes
Mentaya
Yes
BAA Available
Yes
Yes
BAA Available
Candid Health
Yes
Mentaya
Yes
SOC 2 Certified
Yes
Unknown
SOC 2 Certified
Candid Health
Yes
Mentaya
Unknown
HITRUST Certified
Unknown
Unknown
HITRUST Certified
Candid Health
Unknown
Mentaya
Unknown

Features

Mobile App
No
No
Mobile App
Candid Health
No
Mentaya
No
Mental Health Specific
No
Yes
Mental Health Specific
Candid Health
No
Mentaya
Yes

Integrations

Total Integrations
6 integrations
3 integrations
Total Integrations
Candid Health
6 integrations
Mentaya
3 integrations
Clearinghouse
None
None
Clearinghouse
Candid Health
None
Mentaya
None

Billing Features

Claims Submission
Yes
Yes
Claims Submission
Candid Health
Yes
Mentaya
Yes
Eligibility Verification
Yes
No
Eligibility Verification
Candid Health
Yes
Mentaya
No
ERA Processing
Yes
Yes
ERA Processing
Candid Health
Yes
Mentaya
Yes

Support & Fit

Practice Sizes
Small (2-10), Medium (11-50), Large (51-200)
Solo, Small (2-10), Medium (11-50)
Practice Sizes
Candid Health
Small (2-10), Medium (11-50), Large (51-200)
Mentaya
Solo, Small (2-10), Medium (11-50)
Customer Base
200+ healthcare organizations
Unknown
Customer Base
Candid Health
200+ healthcare organizations
Mentaya
Unknown

Ready to Get Started?

Visit these tools to learn more or request a personalized demo.

Try Candid Health
Try Mentaya
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Candid Health
Mentaya