The behavioral health EHR built for addiction treatment and residential facilities.
Amwell is an enterprise telehealth platform and one of the largest virtual care providers in the US, offering white-label solutions for health systems, insurers, and employers with comprehensive...
What It Is
BestNotes
The behavioral health EHR built for addiction treatment and residential facilities.
Amwell
Amwell is an enterprise telehealth platform and one of the largest virtual care providers in the US, offering white-label solutions for health systems, insurers, and employers with comprehensive...
Primary Category
EHR & Practice Management
Telehealth
Primary Category
BestNotes
EHR & Practice Management
Amwell
Telehealth
Founded
Unknown
Unknown
Founded
BestNotes
Unknown
Amwell
Unknown
Best For
Addiction treatment centers and SUD programs; Residential treatment facilities; Group practices with substance abuse focus
Health systems and hospitals seeking a white-label enterprise telehealth platform; Insurers and employers offering virtual care benefits to members; Organizations needing multi-specialty telehealth including mental health
Best For
BestNotes
Addiction treatment centers and SUD programs; Residential treatment facilities; Group practices with substance abuse focus
Amwell
Health systems and hospitals seeking a white-label enterprise telehealth platform; Insurers and employers offering virtual care benefits to members; Organizations needing multi-specialty telehealth including mental health
Pricing
Starting Price
Custom quote required
Custom quote required
Starting Price
BestNotes
Custom quote required
Amwell
Custom quote required
Pricing Model
Per provider/month
enterprise-custom
Pricing Model
BestNotes
Per provider/month
Amwell
enterprise-custom
Free Trial
No free trial
No free trial
Free Trial
BestNotes
No free trial
Amwell
No free trial
Pricing Details
Pricing based on facility size and user count. Implementation fees apply. Custom pricing for larger treatment centers. Contact BestNotes for personalized quote.
Enterprise-focused pricing with custom quotes. Consumer pricing available through Amwell Now or insurance-sponsored access.
Pricing Details
BestNotes
Pricing based on facility size and user count. Implementation fees apply. Custom pricing for larger treatment centers. Contact BestNotes for personalized quote.
Amwell
Enterprise-focused pricing with custom quotes. Consumer pricing available through Amwell Now or insurance-sponsored access.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
BestNotes
Yes
Amwell
Yes
BAA Available
Yes
Yes
BAA Available
BestNotes
Yes
Amwell
Yes
SOC 2 Certified
Unknown
Yes
SOC 2 Certified
BestNotes
Unknown
Amwell
Yes
HITRUST Certified
Unknown
Yes
HITRUST Certified
BestNotes
Unknown
Amwell
Yes
Features
Telehealth Included
No
Yes
Telehealth Included
BestNotes
No
Amwell
Yes
Billing/Claims
Yes
No
Billing/Claims
BestNotes
Yes
Amwell
No
e-Prescribing
No
Yes
e-Prescribing
BestNotes
No
Amwell
Yes
Patient Portal
Yes
Yes
Patient Portal
BestNotes
Yes
Amwell
Yes
Mobile App
No
Yes
Mobile App
BestNotes
No
Amwell
Yes
Mental Health Specific
Yes
No
Mental Health Specific
BestNotes
Yes
Amwell
No
Integrations
Total Integrations
2 integrations
None listed
Total Integrations
BestNotes
2 integrations
Amwell
None listed
Calendar Sync
None
None
Calendar Sync
BestNotes
None
Amwell
None
Clearinghouse
Clearinghouses
None
Clearinghouse
BestNotes
Clearinghouses
Amwell
None
EHR Features
Scheduling
Yes
No
Scheduling
BestNotes
Yes
Amwell
No
Clinical Notes
Yes
No
Clinical Notes
BestNotes
Yes
Amwell
No
Treatment Planning
Yes
No
Treatment Planning
BestNotes
Yes
Amwell
No
Billing Features
Claims Submission
Yes
No
Claims Submission
BestNotes
Yes
Amwell
No
Eligibility Verification
Yes
No
Eligibility Verification
BestNotes
Yes
Amwell
No
Support & Fit
Practice Sizes
Small (2-10), Medium (11-50), Large (51-200)
Large (51-200), Enterprise (200+)
Practice Sizes
BestNotes
Small (2-10), Medium (11-50), Large (51-200)
Amwell
Large (51-200), Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
BestNotes
Unknown
Amwell
Unknown
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