Tool Review

Carelon Behavioral Health

Free tierPrivacy: A

Carelon Behavioral Health (formerly Beacon Health Options) provides managed behavioral health services and EAP programs through employer and insurance partnerships.

Support Level
Clinical
Pricing
Free + Premium
Platforms
Web
Privacy
A

Best For

  • People whose insurance uses Carelon for behavioral health management
  • Employees with Carelon-administered EAP benefits
  • Those seeking help finding in-network mental health providers
  • Members needing care coordination for complex conditions

Not Recommended For

  • Those whose insurance doesn't use Carelon (direct access unavailable)
  • People seeking direct-to-consumer mental health services
  • Those in crisis needing emergency care (call 988)
Reviewed by HeyPsych Board· Last reviewed September 2026

About Carelon Behavioral Health

Carelon Behavioral Health, formerly known as Beacon Health Options, is one of the largest behavioral health management companies in the US, serving over 40 million members through insurance plans, employers, and government programs. If your insurance plan or employer uses Carelon for behavioral health, they manage your mental health benefits—authorizing care, maintaining provider networks, and offering care management programs. Carelon also provides EAP (Employee Assistance Program) services with free counseling sessions. The platform connects members with in-network therapists, psychiatrists, and substance use treatment programs. Members access services through their insurance or employer benefits.

Get Carelon Behavioral Health

Privacy & Security

Privacy Grade
A
HIPAA Compliant
Yes
Data Sold
No

HIPAA compliant. Manages sensitive behavioral health data with strict privacy controls.

FAQ

About Carelon Behavioral Health

Check your insurance card or member portal for behavioral health information. Carelon may be listed as the behavioral health manager, or you might see 'Beacon Health Options' (the former name). Your employer HR can confirm if Carelon manages your EAP benefits.

Categories

Browse More Tools