About GlobalMed
GlobalMed is a telehealth platform for virtual mental health appointments. Enterprise telehealth hardware (carts, stations) + software (eNcounter) for hospitals and DoD. ISO 1
Apps & tools
Therapy platform · With licensed clinicians
GlobalMed
Enterprise telehealth hardware (carts, stations) + software (eNcounter) for hospitals and DoD. ISO 1
Enterprise telehealth hardware (carts, stations) + software (eNcounter) for hospitals and DoD. ISO 13485 certified manufacturer. SOC 2 compliant.
- Through an employer or plan
- Web
Reviewed by HeyPsych Board · 2026-09-02
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Is it right for you?
Both sides, from our review. Tap what describes you.
A good fit if
Look elsewhere if
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What it costs
Through an employer or plan
Through an employer or plan
How you start: Through an employer, school or health plan that offers it
Enterprise telehealth hardware + software vendor. NOT for small practices—GlobalMed serves hospitals, health systems, and military/DoD. Hardware: telemedicine carts, wall-mounted stations, ruggedized cases. Software (eNcounter): AI triage, 60+ care modalities, EHR integration. ISO 13485 certified manufacturer. DoD Authority to Operate. Founded 2002, Scottsdale AZ.
Privacy, evidence & safety
Privacy
N/R
Not yet rated
- HIPAA compliant
- No
- GDPR compliant
- Yes
- Sells your data
- No
What we couldn't verify
- Privacy practices have not been independently verified
- Clinical evidence is limited or still emerging
GlobalMed is not for a crisis. If you are thinking about suicide or in danger, call or text 988 any time.
Alternatives & comparisons
Brightside Health
Online psychiatry and therapy for depression and anxiety: video visits, messaging and medication, with insurance or self-pay.
BetterHelp
Online talk therapy with a licensed therapist by video, phone, live chat or messaging, paid by weekly subscription; some insurance plans now accepted.
Talkspace
Online therapy with a licensed therapist by messaging and live video, billed weekly or through many insurance plans; psychiatry is a separate service.
Talkiatry
Online psychiatry practice: video visits with a psychiatrist for diagnosis and medication, billed in-network to commercial insurance and Medicare.
The full guide
Everything we know about GlobalMed, chapter by chapter.
3 chapters · about 3 min to read it all. Open any one.
About it
Questions
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Questions people ask
What is GlobalMed?
Enterprise telehealth company that sells both hardware (telemedicine carts, wall-mounted stations, ruggedized mobile cases) and software (eNcounter platform). They serve hospitals, health systems, and military/DoD. Not a fit for small practices—this is enterprise infrastructure.
What does GlobalMed's hardware include?
Telemedicine carts with integrated medical devices (stethoscopes, otoscopes, cameras), wall-mounted stations, and ruggedized backpack/hard-case units for field deployment. ISO 13485 certified manufacturer supporting 60+ virtual care modalities.
What is GlobalMed's eNcounter platform?
Their software platform that goes beyond basic video calls. Features AI-powered triage (assesses symptoms, routes to specialists, pre-populates notes), EHR integration, multi-modal care support, and customizable workflows.
Is GlobalMed approved for government/military use?
Yes. GlobalMed holds Defense Health Agency Authority to Operate (ATO) for DoD networks—renewed December 2025. This is the highest security benchmark for telehealth vendors, validating hardware, software, and operational procedures together.
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