eClinicalWorks
eClinicalWorks, LLC
Major ambulatory EHR vendor serving 180,000+ providers with comprehensive practice management and telehealth.
Decision Summary
- Solo and small practices
- Solo Practice, Group Practice
- Custom pricing - contact vendor
- Per-provider pricing model
About eClinicalWorks
eClinicalWorks (eCW) is one of the largest ambulatory electronic health record companies in the United States, serving over 180,000 providers and nearly 1 million medical professionals across the country. Founded in 1999 by Girish Navani and Sameer Bhat in Westborough, Massachusetts, the privately held company offers a comprehensive cloud-based platform including EHR (V12), practice management, revenue cycle management, population health, telehealth (healow), and patient engagement tools. The healow suite includes the healow app for patient engagement, healow Meet for telehealth visits, and healow Insights for analytics. eClinicalWorks serves practices across all specialties including behavioral health, though it is not mental health-specific. The company faced a $155 million settlement with the DOJ in 2017 over False Claims Act allegations but has since implemented compliance improvements. eCW is known for competitive pricing compared to enterprise vendors, with options ranging from cloud subscription to on-premise deployment.
Best For
- • Multi-specialty practices seeking comprehensive EHR platform
- • Community health centers (FQHCs) with diverse patient populations
- • Practices wanting cloud or on-premise deployment options
- • Organizations prioritizing population health and analytics
Not Ideal For
- • Practices seeking mental health-specific workflows
- • Small solo practitioners wanting simple solutions
- • Organizations requiring premium support experience
- • Practices sensitive to company compliance history
Integrations
Pricing
$449-$599/provider/month
Compliance & Security
Always verify compliance directly with the vendor.
Target Audience
Roles
Settings
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