Health systems needing comprehensive eligibility verification; Multi-site organizations with high claim volume; Practices wanting to reduce front-desk manual lookups
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Best For
Waystar Eligibility
Health systems needing comprehensive eligibility verification; Multi-site organizations with high claim volume; Practices wanting to reduce front-desk manual lookups
BetterHelp
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Pricing
Starting Price
Custom quote required
No upfront cost
Starting Price
Waystar Eligibility
Custom quote required
BetterHelp
No upfront cost
Pricing Model
enterprise-custom
enterprise-custom
Pricing Model
Waystar Eligibility
enterprise-custom
BetterHelp
enterprise-custom
Free Trial
No free trial
Free tier available
Free Trial
Waystar Eligibility
No free trial
BetterHelp
Free tier available
Pricing Details
No public pricing. Small practices typically pay $100-300/provider/month. Mid-sized organizations report $2,000-5,000+/month with annual contracts starting near $11,000. Implementation costs $2,000-10,000+. Premium integrations may add $1,000-7,500+.
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Pricing Details
Waystar Eligibility
No public pricing. Small practices typically pay $100-300/provider/month. Mid-sized organizations report $2,000-5,000+/month with annual contracts starting near $11,000. Implementation costs $2,000-10,000+. Premium integrations may add $1,000-7,500+.
BetterHelp
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
Waystar Eligibility
Yes
BetterHelp
Yes
BAA Available
Yes
Yes
BAA Available
Waystar Eligibility
Yes
BetterHelp
Yes
SOC 2 Certified
Yes
Unknown
SOC 2 Certified
Waystar Eligibility
Yes
BetterHelp
Unknown
HITRUST Certified
Yes
Unknown
HITRUST Certified
Waystar Eligibility
Yes
BetterHelp
Unknown
Features
Mobile App
No
Yes
Mobile App
Waystar Eligibility
No
BetterHelp
Yes
Mental Health Specific
No
Yes
Mental Health Specific
Waystar Eligibility
No
BetterHelp
Yes
Integrations
Total Integrations
6 integrations
None listed
Total Integrations
Waystar Eligibility
6 integrations
BetterHelp
None listed
Clearinghouse
None
None
Clearinghouse
Waystar Eligibility
None
BetterHelp
None
Billing Features
Claims Submission
No
No
Claims Submission
Waystar Eligibility
No
BetterHelp
No
Eligibility Verification
Yes
No
Eligibility Verification
Waystar Eligibility
Yes
BetterHelp
No
ERA Processing
Yes
No
ERA Processing
Waystar Eligibility
Yes
BetterHelp
No
Support & Fit
Practice Sizes
Medium (11-50), Large (51-200), Enterprise (200+)
Solo, Small (2-10)
Practice Sizes
Waystar Eligibility
Medium (11-50), Large (51-200), Enterprise (200+)
BetterHelp
Solo, Small (2-10)
Customer Base
Unknown
Unknown
Customer Base
Waystar Eligibility
Unknown
BetterHelp
Unknown
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