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Tools/Compare

Upheal vs Amwell

Show:
Detail:
Attribute
AI Scribe

Upheal

Telehealth

Amwell

Amwell (American Well Corporation)

Upheal
Amwell
Key Differencesat a glance
Upheal:Offers a free tier
Upheal:Purpose-built for mental health
Amwell:Includes AI-powered features
Amwell:Includes e-prescribing

Overview

Tool Name
Upheal
Amwell
Tool Name
Upheal
Upheal
Amwell
Amwell
What It Is
The only AI therapy scribe with real-time session analytics and pay-per-session pricing.
Amwell is an enterprise telehealth platform and one of the largest virtual care providers in the US, offering white-label solutions for health systems, insurers, and employers with comprehensive...
What It Is
Upheal
The only AI therapy scribe with real-time session analytics and pay-per-session pricing.
Amwell
Amwell is an enterprise telehealth platform and one of the largest virtual care providers in the US, offering white-label solutions for health systems, insurers, and employers with comprehensive...
Primary Category
AI Scribe & Documentation
Telehealth
Primary Category
Upheal
AI Scribe & Documentation
Amwell
Telehealth
Founded
2021
Unknown
Founded
Upheal
2021
Amwell
Unknown
Best For
Therapists wanting session analytics (talk-time, sentiment) beyond just notes; Low-volume practitioners preferring $1/session over monthly subscriptions; Clinicians who want to track client progress with Golden Thread
Health systems and hospitals seeking a white-label enterprise telehealth platform; Insurers and employers offering virtual care benefits to members; Organizations needing multi-specialty telehealth including mental health
Best For
Upheal
Therapists wanting session analytics (talk-time, sentiment) beyond just notes; Low-volume practitioners preferring $1/session over monthly subscriptions; Clinicians who want to track client progress with Golden Thread
Amwell
Health systems and hospitals seeking a white-label enterprise telehealth platform; Insurers and employers offering virtual care benefits to members; Organizations needing multi-specialty telehealth including mental health

Pricing

Starting Price
Free or $1/session (capped at $69/mo)
Custom quote required
Starting Price
Upheal
Free or $1/session (capped at $69/mo)
Amwell
Custom quote required
Pricing Model
usage-based
enterprise-custom
Pricing Model
Upheal
usage-based
Amwell
enterprise-custom
Free Trial
30 days
No free trial
Free Trial
Upheal
30 days
Amwell
No free trial
Pricing Details
Full platform (AI notes, telehealth, scheduling, compliance checker, payments, forms, client portal) at $1/session capped at $69/mo—no per-seat fees. Used by 70,000+ providers. BAA included with paid accounts.
Enterprise-focused pricing with custom quotes. Consumer pricing available through Amwell Now or insurance-sponsored access.
Pricing Details
Upheal
Full platform (AI notes, telehealth, scheduling, compliance checker, payments, forms, client portal) at $1/session capped at $69/mo—no per-seat fees. Used by 70,000+ providers. BAA included with paid accounts.
Amwell
Enterprise-focused pricing with custom quotes. Consumer pricing available through Amwell Now or insurance-sponsored access.

Compliance & Security

HIPAA Compliant
Yes
Yes
HIPAA Compliant
Upheal
Yes
Amwell
Yes
BAA Available
Yes
Yes
BAA Available
Upheal
Yes
Amwell
Yes
SOC 2 Certified
Yes
Yes
SOC 2 Certified
Upheal
Yes
Amwell
Yes
HITRUST Certified
Unknown
Yes
HITRUST Certified
Upheal
Unknown
Amwell
Yes

Features

Mobile App
Yes
Yes
Mobile App
Upheal
Yes
Amwell
Yes
Mental Health Specific
Yes
No
Mental Health Specific
Upheal
Yes
Amwell
No

Integrations

Total Integrations
6 integrations
None listed
Total Integrations
Upheal
6 integrations
Amwell
None listed

AI Scribe Features

Ambient Listening
Yes
No
Ambient Listening
Upheal
Yes
Amwell
No
Dictation Mode
Yes
No
Dictation Mode
Upheal
Yes
Amwell
No
Note Types
SOAP, DAP, BIRP, GIRP, PIRP, SIRP, PIE, EMDR, Psychiatry, Headway-compliant SOAP, Medical notes
Unknown
Note Types
Upheal
SOAP, DAP, BIRP, GIRP, PIRP, SIRP, PIE, EMDR, Psychiatry, Headway-compliant SOAP, Medical notes
Amwell
Unknown
Languages
Multi-language
Unknown
Languages
Upheal
Multi-language
Amwell
Unknown
EHR Integration
Native, API
Yes
EHR Integration
Upheal
Native, API
Amwell
Yes
Native EHR Integrations
SimplePractice, Jane App, Zoom
None listed
Native EHR Integrations
Upheal
SimplePractice, Jane App, Zoom
Amwell
None listed
Coding Suggestions
No
No
Coding Suggestions
Upheal
No
Amwell
No

Support & Fit

Practice Sizes
Solo, Small (2-10), Medium (11-50)
Large (51-200), Enterprise (200+)
Practice Sizes
Upheal
Solo, Small (2-10), Medium (11-50)
Amwell
Large (51-200), Enterprise (200+)
Customer Base
36,000+ mental health professionals
Unknown
Customer Base
Upheal
36,000+ mental health professionals
Amwell
Unknown

Ready to Get Started?

Visit these tools to learn more or request a personalized demo.

Try Upheal
Try Amwell
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Upheal
Amwell